DMCA Takedown notice from Sprint

Dear Automattic:
For the following reasons, Sprint Nextel requests that you immediately disable access to the website at http://insidesprintnow.wordpress.com
It has come to Sprint Nextel's attention that the user has posted numerous documents on the site without authorization from Sprint Nextel. Many of these documents are clearly marked as confidential. All are believed to be protected by copyright or to include other Sprint intellectual property that is protected by state and federal intellectual property laws. Moreover, the posting of these documents appears to violate Automattic's Terms and Conditions of Service, in particular Section 2.
1. The intellectual property infringed are copyrights in the Sprint Nextel documents posted and, if marked with the Sprint logo, Copyright No. VA 1-738-903, the Sprint trademark, US Trademark Reg. No. 1104943 and the Sprint Logo trademark, US Trademark Reg No. 3525717;
2. The address of the site where the documents are posted is http://insidesprintnow.wordpress.com
3. The customer's activity also appears to violate the network provider's terms of use.
4. The site is not authorized by the copyright owner, Sprint Communications Company L.P. or its parent, Sprint Nextel Corporation.

It has been indicated to us that "all videos and documents posted between April 28, 2012 and June 16, 2012 are covered by confidentiality and copyright of Sprint Nextel, its subsidiaries or its vendors".

I hereby certify under penalty of perjury that to the best of my knowledge and information that I have a good faith belief that the activity complained of infringes on the intellectual property rights of the owner and that the unauthorized posting and infringing use complained of is not defensible. I also state that I am authorized to act on behalf of the owner.

Sincerely,

Elena Powell
Sprint Nextel Law Department
6450 Sprint Parkway
Overland Park, KS 66251
--
WP says:
"
The blog will remain suspended unless and until you agree to remove the content that is in question or you successfully challenge the DMCA takedown request per the process that was forwarded to you."
>
> "2) Send the above notice to dmca@automattic.com. We will forward the
> counter-notice, in its entirety and including all of your contact details,
> to the claimant. Please ensure that this is sent as a separate email. Do
> not reply to this email with your counter-notice."
>
> so is the only option for me to agree to remove everything they list?
Yes. The laws governing the application of the DMCA require you to expose your personal information to the claimant as challenging the notice is a legal process. You should not challenge the notice unless you are willing to take the matter to court.

ISN Needs your help - "Buy A Beer"(aka donate) to help!

Due to some events that happened this morning, ISN needs your help! If you can donate a $1 or $5 to help out - it will help in being able to continue to bring you the great inside stories and leaks that you've come to love!

I *AM* still employed (for now, LOL!), but some things happened this morning that drastically changed my role (TOTALLY unrelated to the blog, that's still safe for now, as they still have no idea who i am)! :) BUT it does change things up just a little bit. I can't post about it *just* yet - or it might give away who I am :)

If you've donated in the past thank you - and the wordpress site should be upgraded soon, been working on the new theme this weekend. If you have not donated before, and have the ability to do so - I'd appreciate your help!

If you can't - I still love you anyways! But if you can spare a couple bucks, it will go toward me being able to keep the blog. I should be able to post more later tonight! and thank you all for being loyal readers!

If you want to donate, you can do so here (Even a $1 helps!)

https://www.wepay.com/donations/195293

http://insidesprintnow.wordpress.com/donate-buy-a-beer/

Sprint LTE / Alcatel-Lucent Network Vision Solution Overview (AKA the Power behind the Tower)

By now you've seen the video below, which gives the friendly face of the new 'Network Vision' for Sprint...

http://www.youtube.com/watch?v=k_ejv9Ud9Uw

Sure, that's all nice and pretty, but have you ever wondered what happened behind the scenes? The 'Power behind the Tower', so to speak. Are you super nerdy? or just super bored? Well, if you have 2+ hours to kill this weekend, or need something playing in the background while you are working on that honey-do list, here's something for you! Each video is around an hour long, and it's the Alcatel-Lucent Presentation that details what is behind LTE and the 'Network Vision' for Sprint:

Alcatel-Lucent Network Vision Solution Overview Part 1:

http://www.youtube.com/watch?v=zDcPAsS8QKs

Alcatel-Lucent Network Vision Solution Overview Part 2:

http://www.youtube.com/watch?v=_CpQ5ZWSI0s

Internal Podcasts for Samsung Galaxy S III

Since the last videos were so popular, here's another weekend gift for you!

Internal Podcasts (aka training videos) for the Samsung Galaxy S III:

Sprint Internal Podcast Samsung Galaxy S III - Power:

http://youtu.be/9pmhMuL5oxs

Sprint Internal Podcast Samsung Galaxy S III - Sharing:

http://youtu.be/uFID8G976Z8

Sprint Internal Podcast Samsung Galaxy S III - Simplicity:

http://youtu.be/GNwBJ7LsPOQ

 

PREPAID: Boost Promos via SMS

Some promos are going out for Boost, via SMS:

• SMS 1: Buyback Credit + Handset Discount - 25% unique


• SMS 2 - Buyback Credit + Handset Discount - $50 off - unique


• SMS 3 - Handset Discount - 50% - unique


• SMS 4 - Handset Discount - $75 discount


• SMS 5 - Free IC (6 months) + Handset Discount - $50 off unique


• SMS 6 - $100 Service Credit - "Go see your local dealer or visit us at bm.com"


• SMS 7 - Free IC – 12 months “Go to see your local dealer or visit us a bm.com"


• SMS 8 - Buyback Credit - $25 “Go see your local dealer or visit us at bm.com”


• SMS 9 - Use Q1 & Q2 offers in market to promote. "Go see your local dealer"

View the full detail of each text in the doc below, and in the 2nd doc you can see the referenced doc/info.

[scribd id=97249856 key=key-wyuhgzq97zqfboj2xz3 mode=list]

[scribd id=97250047 key=key-1qq2l604jb7rqa1zoaf4 mode=list]

PREPAID: International LD Dialing Rates

Catching up on emails from this week, and by request, here is the current ILD (International Long Distance) dialing rates for our prepaid/MVNO groups (Virgin Mobile/Boost/etc...). The rates are valid for June 2012:

Sales Portal_ILD Rate Card_June 2012

[scribd id=97248371 key=key-rbivxzwafan2ky6j6qg mode=list]

Authorized Service Center - Service/Repair Assessment/Audit

Ever wonder how we keep all of those "Authorized Service & Repair" centers on task? They're audited once per quarter, using the standards below, just in case you were ever curious:

ASC Self Assessment_May_2012

[scribd id=97248104 key=key-2fk86ihptqn4s7unqxto mode=list]

Samsung Galaxy S III Videos

Some videos, for your morning coffee break :) Samsung Galaxy S III:

http://youtu.be/ynK3GwjFZs8

http://youtu.be/VGao0rOAzDc

http://youtu.be/B24t9dBgJ90

http://youtu.be/z-Lqk8KcB0k

http://youtu.be/CadrImkCM_I

http://youtu.be/dy98V-ObvoM

http://youtu.be/qlbDF8og3ys

http://youtu.be/yuAThUJTRYs

http://youtu.be/Tb7u-WEsnJo

http://youtu.be/1Oqzhw1Z6wA

http://youtu.be/qB0mBbObJXM

http://youtu.be/M3T-bby14cY

http://youtu.be/26DX-P_Bt70

http://youtu.be/8Pbhgl-_LmA

http://youtu.be/Q4pv93wrgc0

Nextel Network Coverage Changes – New York City, Northern Conneticut, Northern Jersey, Southern Conneticut, Long Island, and Central Jersey

Nextel Network Coverage Changes – New York City, Northern Conneticut, Northern Jersey, Southern Conneticut, Long Island, and Central Jersey

In preparation for Network Vision, Network Ops will continue decommissioning a number of existing iDEN towers throughout the country, the evening of 6/11/12,  in the following markets: New York City, Northern Conneticut, Northern Jersey, Southern Conneticut, Long Island, and Central Jersey.

Markets scheduled:

• Tower decommission of the following markets is scheduled :
  
  
  
  • 6/13/12: Charlotte, GA/SC Coast, Myrtle Beach, Raliegh/Durham, South Carolina, and Winston/Salem
  
  
  
  


• Tower decommission continues every Monday and Wednesday evening through July.

Network Vision:

• Decommissioning eliminates excess capacity and has minimal customer impact.


• Retuning/decommissioning towersWILL NOT shutdown the iDEN market service in 2012.


• Customers who rely on in-building coverage near a decommissioned tower may experience in-building signal strength changes but street/in-car coverage should remain the same.

Monday Care Headlines

Monday's are pretty mundane @ the office, so there is probably nothing you don't already know about here - but I figured I'd give you a peek of all the current customer care alerts/headlines/notices for all the customer-facing departments we have. If there's anything that interests you (that I haven't blogged about already) - let me know and I'll dig up some more info on it.
(click image for full size view)

Account Services News / Care Calendar:

Care News & Headlines:

CL / CST / Sups:

Prepaid:

Tech:

Telesales:

Teleweb OPS