Sprint Palm Pre Activation

Since there are quite a few in the wild already, and we're just over a week away from launch, I figured it'd be as good a time as any to give a preview of what activation/first use will look like on the Pre, and field any questions that may come up in the process.

There’s been a new way of activating phones here at Sprint for a month or so now, and while you may occasionally run into a few agents who manually program phones out of habit, there’s simply no need for it anymore. Almost all the phones can now be programmed via Hands-Free or One Touch Activation, and the Palm Pre is no exception. The one exception to the Palm Pre is that it can’t be programmed manually, so Hands-Free activation is required.

Update: Coal has acquired & posted a full Palm Pre User Guide at SprintGurus here

To get started you need the ESN/MEID.

On the Palm Pre, this is found in 3 places:

1. Underneath the battery in the phone on the right side of the barcode sticker. Turn off the phone and remove the battery to view. (not recommended)


2. The Barcode sticker on the end of the original box, labeled MEID.


3. The Activation Error Prompt:

All the steps and screenshots included, after the jump…