Monday, July 20, 2009

Sprint (CDMA) to Boost (iDEN) Now Possible!

There's been a lot of talk about the hassle that many customers have faced when attempting to swap from Sprint(CDMA) to Boost(iDEN), despite the fact that Boost is a wholy owned subsidary of Sprint. Sounds like a simple flip of a switch, right? That's what most people thought, until they tried it and found out the hoops they've have to jump through to accomplish it. That's no longer the case! As of this week, as a last resort save option, Sprint CDMA customers will be able to switch to Boost(iDEN) service.

As of 7/23/09 Account Services will support the CDMA post paid customers who want to move to iDEN Boost - Sprint‘s subsidiary that offers customers pre-paid service. Before 7/23/09, system limitations prevented CDMA post paid customers from migrating to Boost and Sprint risked losing them to competitors who offer pre-paid service.

  • In order to switch, you will have to meet the following conditions:

    • Sprint accont must be current. Not in a past due, hotlined, or suspended status.

    • Be aware that the standard ETF will still apply to the Sprint account, if there was one.




Sprint Specialists:

  • Verify the following information and before transferring the customer to Account Services.

    • Confirm the account is not in a past due, hotlined, or suspended status. Take a payment to bring the account current or tell the customer they cannot migrate their account to iDEN Boost until it is current.

    • After a payment has been made, remove the hotline or suspension status on the account. Payment must post and suspension or hotline be removed in order to migrate to Boost.

    • Check to see if the subscriber agreement is still in effect. It it is, tell the customer they will be charged an ETF which will appear on their next bill.

    • Transfer the customer to Account Services.



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10 comments:

  1. The Cell Phone Junkie Show #165 « Mickey PapillonJuly 26, 2009 at 4:10 PM

    [...] Clearwire names Vegas as next WiMAX market, and will have Mondi Sprint names more WiMAX markets Move from CDMA to prepaid iDEN now supported Radio Shack to work with T-Mobile Devices RIM and Apple have 3% of hardware market, 35% of profits [...]

    ReplyDelete
  2. JawkneemanJuly 27, 2009 at 10:36 AM

    I was wondering why Sprint is considered post paid when they charge you a month in advance? I thought that's how Boost and other prepaids work.

    ReplyDelete
  3. latinoartielangeAugust 3, 2009 at 1:57 PM

    sprint touch pro2 NOW! IM TIRED OF WAITING! or become a gsm company.

    ReplyDelete
  4. RobAugust 7, 2009 at 1:59 PM

    Do you know if it is possible to have a CDMA Boost phone activated or switched to Sprint?

    ReplyDelete
  5. Zimmy6996August 9, 2009 at 11:31 PM

    Hey There Inside, if you can, hit me up. With the fall of SprintGurus.com and Coal, we need to start a new forum. I'd love your help. Contact me if interested.

    ReplyDelete
  6. Rwalford79August 14, 2009 at 5:30 AM

    Now if Sprint can port in peoples telephone numbers from other carriers that are MVNOs on Sprints network - that would be great.

    I had a hell of a time doing Helio to Sprint, and Sprint ALMOST lost me as a customer and I would have gone to AT&T or T-Mobile because of it, but they did a few things to keep me.

    I hope its easier for Sprint to Boost...But why would anyone want to go from CDMA to iDEN knowing that iDEN gives out more often, even if the sound quality is the best?

    ReplyDelete
  7. KevinSeptember 2, 2009 at 6:58 AM

    Any news on the HTC Touch Pro 2?

    ReplyDelete
  8. insidesprintnowSeptember 5, 2009 at 1:32 PM

    yep, check the main page, just posted.

    ReplyDelete
  9. JoshDecember 30, 2009 at 2:04 AM

    hi i heard about cdma phones working on boost network, and im thinking of buying an htc pro or htc hero now but i want to be sure about the cdma phones working with boost. I currently have no account with sprint or any other mobile networks and im thinking of going with boost but with an htc phone that is cdma. What should i do or how would i get an htc phone to start of with a new boost account instead of with one of boost's own phone? Thanks....

    ReplyDelete
  10. Chris chrisApril 19, 2010 at 8:54 AM

    If the current ETF (early termination fee) still applies, then its exactly the same.

    If you pay that your out of your contract. I got out of a contract, because they cant provide service to my home.

    This story seems like a joke. Other then the fact that sprint will now recommend boost when your canceling your account, it really isn't a story.

    ReplyDelete

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