Showing posts with label digital lounge. Show all posts
Showing posts with label digital lounge. Show all posts

Thursday, May 14, 2009

Sprint.com Self Care Upgrades Underway

Just a quick note for all of you wondering what's going on with Sprint.com and why you may not be able to login... this will hopefully be completed by Friday evening, but could roll over into Saturday. Here's the note we've posted to care...
Customers are unable to access their My Sprint account or the Digital Lounge thru sprint.com due to the site being splashed.  Customers will not be able to log into thier MySprint account to manage their account including checking usage, paying or viewing bills or swapping phones.  The Digital Lounge is also splashed and customers will not be able to make a purchase thru sprint.com.  Customers ARE able to access Sprint and Digital Lounge thru thier handsets.

Just remember you can always dial *2 or sprint.com/chat for any issue you have for a quick resolution, or manage your account via your handset. Sorry for the downtime, but it's necessary to keep great things coming down the pipeline!