Weekend Maintenance - 6/1/12

Here's the weekend maintenance update for this weekend

Maintenance Details

WEEKEND MAINTENANCE REPORT All Provisioning SUMMARY: Sunday 06/03/2012 1:00 AM CT - 6:00 AM CT DETAILS: Customer Provisioning will be delayed for 5 hrs starting at 1:00 AM. Please do not retrigger transactions as that will only add to the backlog. CDMA subscriber changes (activations, deactivations, swaps) will be delayed due to maintenance for 5 hrs starting at 1:00 AM CT - 6:00 AM CT on 06/03/2012 ACTIONS: Please set customer expectations - transactions will complete after 6:00 AM CT ID: 28681 NMS/CDMA Activations & Changes SUMMARY: Sunday 06/03/2012 2:00 AM CT - 6:00 AM CT DETAILS: You will be unable to complete changes or new activations for CDMA accounts during this maintenance. NMS will be unavailable for4 hrs starting at 2:00 AM CT - 6:00 AM CT on 06/03/2012 ACTIONS: Maintenance will end at 6:00 AM CT ID: 30299 ePort SUMMARY: Sunday 06/03/2012 2:00 AM CT - 6:00 AM CT DETAILS: ePort will be unavailable for 4 hrs starting at 2:00 AM CT - 6:00 AM CT on 06/03/2012 ACTIONS: Maintenance will end at 6:00 AM CT ID: 30287 Subscriber Migration Tool SUMMARY: Sunday 06/03/2012 - 2:00 AM CT - 4:00 AM CT DETAILS: You will be unable to access the SMT tool to migrate customers for 2 hrs starting at 2:00 AM CT - 4:00 AM CT ACTIONS: Maintenance will end at 4:00 AM CT ID: 25473 DMT/Data Manipulation Tool SUMMARY: Sunday 06/03/2012 - 2:00 AM - 6:00 AM CT Details: Specialists may be unable to view/update/delete NMS-Wireless data. Often used to resolve NMS-Billing out-of-sync scenarios for 4 hrs starting at 2:00 AM - 6:00 AM CT on 06/03/2012 Actions: Please advise customers that maintenance will end at 6:00 AM CT. ID: 886 OMIM/Warehouse Orders SUMMARY: Sunday 06/03/2012 12:00 AM CT - 7:00 AM CT DETAILS: OMIM/Warehouse orders - return kits will be delayed for 7 hrs until maintenance is complete. Orders submitted during this time will not ship until after the maintenance is complete. ACTIONS: Maintenance is scheduled to be completed by 7:00 AM CT ID: 25763 Digital Lounge/Wireless Digital Lounge/Media Mall SUMMARY: Saturday 06/01/2012 12:00 AM CT - 7:00 AM CT DETAILS: The following applications will be unavailable for7 hrs  Digital Lounge/Wireless Digital Lounge and Media Mall  starting at 12:00 AM CT - 7:00 AM CT on 06/02/2012 ACTIONS: Digital Lounge/Wireless Digital Lounge and Media Mall  will be available when maintenance is complete at 7:00 AM CT ID: 31454 TOES SUMMARY: Saturday 06/02/2012 12:00 AM CT - 3:00 AM CT DETAILS: The TOES application will be unavailable for 3 hrs starting at 12:00 AM - 3:00 AM CT on 06/02/2012. ACTIONS: Maintenance will end at 3:00 AM CT on 06/02/2012 ID: 2307

Maintenance Email Type
AVI Notifications for this Weekend

Maintenance Timespan
06-01-2012 to 06-04-2012

Standard Title
AVI Notifications for this Weekend: 06-01-2012 to 06-04-2012

Weekend Maintenance Report - 5/18

For those of you that are new, the maintenance windows are posted on Friday nights for the entire weekend, and on weekdays when it's anything that's customer impacting. Here's this weekend's update:

Maintenance Details

WEEKEND MAINTENANCE REPORT CST/SP2 Maintenance SUMMARY: Sunday 05/20/2011 12:30 AM CT to 1:00 AM CT DETAILS: The CST/SP2 tools will be unavailable due to maintenance for 30 minutes starting from 12:30 AM - 1:00 AM CT ACTIONS Maintenance will end at 1:00 am CT ID: 8575 My Sprint.com SUMMARY: Sunday 05/20/2012 2:00 AM CT - 3:30 AM CT DETAILS: My Sprint.com will be unavailable for 1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/20/2012 ACTIONS: Maintenance will end at 3:30 AM CT ID: 32300 Wireless Manager SUMMARY: Sunday 05/20/2012 2:00 AM CT - 3:30 AM CT DETAILS: Wireless Manager will be unavailable due to scheduled maintenance for 1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/20/2012 ACTIONS: Maintenance will end at 3:30 AM CT ID: 32299 Boost Mobile Activations SUMMARY: Sunday 05/20/2012 2:00 AM CT - 3:30 AM CT DETAILS: Boost Mobile Activations will be unavailable for 1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/20/2012 ACTIONS: Maintenance will end at 3:30 AM CT ID: 31461 NOS Number Porting System SUMMARY: Sunday 05/20/2012 2:00 AM CT - 6:00 AM CT DETAILS: Number Porting System will be unavailable for 4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/20/2012 Customer port requests will not process from 2-6am CT. ACTIONS: Maintenance will end at 6:00 AM CT ID: 30492 NMS/CDMA Activations & Changes SUMMARY: Sunday 05/20/2012 2:00 AM CT - 6:00 AM CT DETAILS: You will be unable to complete changes or new activations for CDMA accounts during this maintenance. NMS will be unavailable for4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/20/2012 ACTIONS: Maintenance will end at 6:00 AM CT ID: 30299 Online Store (www.Sprint.com) SUMMARY: Sunday 05/20/2012 2:00 AM CT - 3:30 AM CT DETAILS: Customer‘s will be unable to access the Online Store (www.Sprint.com) for 1 hr 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/20/2012 ACTIONS: Customer‘s will have access when maintenance is complete at 3:30 AM CT ID: 29076 Subscriber Migration Tool SUMMARY: Sunday 05/20/2012 - 2:00 AM CT - 4:00 AM CT DETAILS: You will be unable to access the SMT tool to migrate customers for 2 hrs starting at 2:00 AM CT - 4:00 AM CT ACTIONS: Maintenance will end at 4:00 AM CT ID: 25473 CSM/sView SUMMARY: Sunday 05/20/2012 2:00 AM CT - 3:30 AM CT DETAILS: Ensemble Applications CSM, sView will be down for 1 hr 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/20/2012 ACTIONS: Maintenance will end at 3:30 AM CT on 05/20/2012 ID: 25193 Sprint.com Community SUMMARY: Sunday 05/20/2012 - 2:00 AM - 3:30 AM CT DETAILS: Sprint.com Community will be unavailable for 1 hr 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/20/2012 Community will be splashed during this maintenance ACTIONS: Maintenance will end at 3:30 AM CT ID: 1203 OMIM/Warehouse Orders SUMMARY: Sunday 05/20/2012 12:00 AM CT - 7:00 AM CT DETAILS: OMIM/Warehouse orders - return kits will be delayed for 7 hrs until maintenance is complete. Orders submitted during this time will not ship until after the maintenance is complete. ACTIONS: Maintenance is scheduled to be completed by 7:00 AM CT ID: 25763 CSM/sView SUMMARY: Saturday 05/19/2012 2:00 AM CT - 3:30 AM CT DETAILS: Ensemble Applications CSM, sView will be down for 1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/19/2012 ACTIONS: Maintenance will end at 3:30 AM CT on 05/19/2012 ID: 31463 Sprint.com Community SUMMARY: Saturday 05/19/2012 2:00 AM CT - 3:30 AM CT DETAILS: Sprint.com Community will be unavailable for 1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/19/2012 Community will be splashed during this maintenance ACTIONS: Maintenance will end at 3:30 AM CT ID: 31462 Online Store (www.Sprint.com) SUMMARY: Saturday 05/19/2012 2:00 AM CT - 3:30 AM CT DETAILS: Customers will be unable to access the Online Store (www.Sprint.com) for1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/19/2012 ACTIONS: Customers will have access when maintenance is complete at 3:30 AM CT ID: 31460 Boost Mobile Activations SUMMARY: Saturday 05/19/2012 2:00 AM CT - 3:30 AM CT DETAILS: Boost Mobile Activations will be unavailable for 1 hr 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/19/2012 ACTIONS: Maintenance will end at 3:30 AM CT ID: 30493 Wireless Manager SUMMARY: Saturday 05/19/2012 2:00 AM CT - 3:30 AM CT DETAILS: Wireless Manager will be unavailable due to Scheduled maintenance for 1 hr and 30 minutes starting at 2:00 AM CT - 3:30 AM CT on 05/19/2012 ACTIONS: Maintenance will end at 3:30 AM CT ID: 28242 My Sprint.com SUMMARY: Saturday 05/19/2012 2:00 AM - 3:30 AM CT DETAILS: My Sprint.com will be unavailable for 1 hr and 30 minutes starting at 2:00 AM -3:30 AM CT on 05/19/2012 ACTIONS:  Maintenance will end at 3:30 AM CT ID: 5543

WEEKEND MAINTENANCE REPORT 5/5-5/7

WEEKEND MAINTENANCE REPORT

NOS Number Porting System

SUMMARY: Monday 05/07/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

• Number Porting System will be unavailable for 4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/07/2012


• Customer port requests will not process from 2-6am CT.

ACTIONS:

• Maintenance will end at 6:00 AM CT

ID: 30492

CDMA Provisioning

SUMMARY: Sunday 05/07/2012 2:00 AM - 6:00 AM CT

DETAILS:

• CDMA subscriber changes (activations, deactivations, swaps) will be delayed due to maintenance for 4 hrs. starting at 2:00 AM CT - 6:00 AM CT

ACTIONS:

• Maintenance will end at 6:00 AM CT

ID: 25758

i-CARE

SUMMARY: Monday 05/07/2012 12:00 AM CT - 4:30 AM CT

DETAILS:

• i-Care will be unavailable for 4 hrs  and 30 minutes starting at 12:00 AM CT - 4:30 AM CT due to maintenance


• i-Care notes will be unavailable in sView during this maintenance

ACTIONS:

• Maintenance will end at 4:30 AM CT on 05/07/2012

ID: 31661

NMS/CDMA Activations & Changes

SUMMARY: Sunday 05/06/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

• You will be unable to complete changes or new activations for CDMA accounts during this maintenance.


• NMS will be unavailable for4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/06/2012

ACTIONS:

• Maintenance will end at 6:00 AM CT

ID: 30299

Subscriber Migration Tool

SUMMARY: Sunday 05/06/2012 - 2:00 AM CT - 4:00 AM CT

DETAILS:

• You will be unable to access the SMT tool to migrate customers for 2 hrs starting at 2:00 AM CT - 4:00 AM CT

ACTIONS:

• Maintenance will end at 4:00 AM CT

ID: 25473

DMT/Data Manipulation Tool

SUMMARY: Sunday 05/06/2012 - 2:00 AM - 6:00 AM CT

Details:

• Specialists may be unable to view/update/delete NMS-Wireless data. Often used to resolve NMS-Billing out-of-sync scenarios for 4 hrs starting at 2:00 AM - 6:00 AM CT on 05/06/2012

Actions:

• Please advise customers that maintenance will end at 6:00 AM CT.

ID: 886

DAILY MAINTENANCE REPORT 5/4/12

DAILY MAINTENANCE REPORT 5/4/12

Sprint.com Community

SUMMARY: Friday 05/04/2012 12:00 AM CT - 7:00 AM CT

DETAILS:

• Sprint.com Community will be unavailable for 6 hrs starting at 12:00 AM CT - 7:00 AM CT on 05/04/2012


• Community will be splashed during this maintenance

ACTIONS:

• Maintenance will end at 7:00 AM CT

ID: 31462

Online Store (www.Sprint.com)

SUMMARY: Friday 05/04/2012 12:00 AM CT - 7:00 AM CT

DETAILS:

• Customers will be unable to access the Online Store (www.Sprint.com) for7 hrs starting at 12:00 AM CT - 7:00 AM CT on 05/04/2012

ACTIONS:

• Customers will have access when maintenance is complete at 7:00 AM CT

ID: 31460