WEEKEND MAINTENANCE REPORT 5/5-5/7

WEEKEND MAINTENANCE REPORT

NOS Number Porting System

SUMMARY: Monday 05/07/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

• Number Porting System will be unavailable for 4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/07/2012


• Customer port requests will not process from 2-6am CT.

ACTIONS:

• Maintenance will end at 6:00 AM CT

ID: 30492

CDMA Provisioning

SUMMARY: Sunday 05/07/2012 2:00 AM - 6:00 AM CT

DETAILS:

• CDMA subscriber changes (activations, deactivations, swaps) will be delayed due to maintenance for 4 hrs. starting at 2:00 AM CT - 6:00 AM CT

ACTIONS:

• Maintenance will end at 6:00 AM CT

ID: 25758

i-CARE

SUMMARY: Monday 05/07/2012 12:00 AM CT - 4:30 AM CT

DETAILS:

• i-Care will be unavailable for 4 hrs  and 30 minutes starting at 12:00 AM CT - 4:30 AM CT due to maintenance


• i-Care notes will be unavailable in sView during this maintenance

ACTIONS:

• Maintenance will end at 4:30 AM CT on 05/07/2012

ID: 31661

NMS/CDMA Activations & Changes

SUMMARY: Sunday 05/06/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

• You will be unable to complete changes or new activations for CDMA accounts during this maintenance.


• NMS will be unavailable for4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/06/2012

ACTIONS:

• Maintenance will end at 6:00 AM CT

ID: 30299

Subscriber Migration Tool

SUMMARY: Sunday 05/06/2012 - 2:00 AM CT - 4:00 AM CT

DETAILS:

• You will be unable to access the SMT tool to migrate customers for 2 hrs starting at 2:00 AM CT - 4:00 AM CT

ACTIONS:

• Maintenance will end at 4:00 AM CT

ID: 25473

DMT/Data Manipulation Tool

SUMMARY: Sunday 05/06/2012 - 2:00 AM - 6:00 AM CT

Details:

• Specialists may be unable to view/update/delete NMS-Wireless data. Often used to resolve NMS-Billing out-of-sync scenarios for 4 hrs starting at 2:00 AM - 6:00 AM CT on 05/06/2012

Actions:

• Please advise customers that maintenance will end at 6:00 AM CT.

ID: 886