Tuesday, May 29, 2012

iDen/Nextel service to cease on 6/30/2013

iDen(Nextel) gets it's execution date. Today, Sprint announced plans to transition business and government customers from its iDEN (2G) Nextel National Network onto Sprint Direct Connect. Sprint also announced plans to cease service on the iDEN Nextel National Network as early as 6/30/13 as part of our Network Vision plan.

Beginning 6/1/12, Sprint will send written notices to business and government customers regarding the iDEN Nextel National Network shutdown.

Customer notification of the shut down along with migration offers will continue over the next year as the iDEN shutdown draws closer.

  • Sprint has already discontinued selling iDEN devices in certain channels.

  • It will discontinue selling iDEN devices in all channels and all brands carrying iDEN Nextel products over the next several months.

  • Sprint will continue to support customers with iDEN devices during the network transition and will work with those customers to ease their transition to Sprint’s CDMA service.

  • Tower retuning details available at www.sprint.com/nextelnetwork

14 comments:

  1. Please give us more info on the EVO this waiting game is ridiculous. Sprint please tell us something even bad news is better than no news.

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  2. Precisely. This waiting game is total BS.

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  3. NEO,

    Thanks for all you did with your EVOLTE updates, enjoying mine. You single handedly got me to join twitter, I tried it years ago, but didn't care for it.

    Any idea what sprint is offering for those customers that need to transition? My father has two phones on the IDEN network, and they have already started taking down towers in his area.

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  4. "Any idea what sprint is offering for those customers that need to transition?"
    I've seen flyers offering phones such as the Kyocera Duramax and Motorola Admiral for $0.99 with a new 2-year agreement. I'd say, have your father stop in a store or call in to care and ask!

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  5. The lack of any word from Neo has me worried that our mole has been detected. I hope not. They also might be holding information close to the vest to prevent Neo from passing it along.

    Either way, Sprint is making a HUGE mistake by not releasing any official information.

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  6. Well, I just got off the phone with Amazon Wireless, and for the first time, I had someone be straight with me and tell me that yes, the phones have been cleared by Customs, but for some reason, they have not arrived in their warehouse. She was empathetic and apologetic. I had already been upgraded to overnight shipping and they gave me a promo credit for my inconvenience (which, if I ever get the damn phone, I will use on an Otterbox case), so she offered to watch my account and email as soon as she found out something.

    Even though I got nothing new from the conversation, this was actually a good customer service experience (the only thing better would have been if she said my phone was on the way to me already). Maybe there is hope with Amazon (jury is still out).

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  7. Seriously..ordered in store on the 7th trying to help out local business and figured Sprint stores would, of course, be some of the first to receive the phones - I mean why wouldn't they? That's like giving all my lemonade to a neighbors lemonade stand while I sit out promising for lemonade in the future...actually, I sit out not saying anything and just sit there with my thumb up my a$$..I think its ridiculous that we haven't heard anything. I called my local sprint store and they said they would have it in last Friday or today - called today and they told me they hadn't even been shipped yet (they obviously haven't got a clue - this whole thing is one big cluster..). Tell me, what is the point of pre-ordering if I am going to get it when everyone else in the US does? Needless to say, I have learned my lesson - sprint cares less about its stores and the customers that do business directly with them, and more about the immediate $200 cash in their pockets from online pre-orders - won't be pre-ordering through Sprint stores anymore, or buy accessories from them...Sorry, just so PO'd...

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  8. I had gone to a sprint store as soon as they opened on May 7th. The manager had no clue about the Evo 4G LTE. It was a legit sprint retail store too, not some 3rd party outlet.

    I am glad it didn't work out, and I purchased online.

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  9. please update for htc evo 4g lte i have been waiting too get my phone because i am still using my tmobile phone. I have to pay my bill on the 28th and i dont know when there gona cut off my service please we have all been waiting and its annoying you posting stuff everyday for a couple of weeks now and you stopped we are very anxious just post something i have checking this website every day and everynight 24/7 updating the screen every minute and every hour come on sprint people who pre- ordered there phone already have and we dont! Come on thats rediculous

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  10. close to the vest doesn't even begin to describe my day.. haha... nah, while things were crazy quiet today, it's mainly because of the long weekend, and me being buried at my desk all day... tomorrow shall be more fruitful, I can already see stuff in the draft queue... so it's coming!

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  11. Thanks, Neo. Anxiously awaiting the updates. If I have to wait much longer, I might as well wait for the Galaxy S III that I originally wanted.

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  12. Thanks Neo.
    You are great but the suits a messing this whole thing up with no info to the public. Still waiting on my pre-order!

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  13. I think he forgot about us.

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