"In a twist to the US’ import ban on various HTC Corp (宏達電) smartphones, the company yesterday said some of its products blocked by US customs because of patent-infringement concerns had been allowed to enter the US market after passing the customs’ review."
I have not seen anything internally yet as far as shipping dates, but I would expect to have that info either later tonight or super early in the morning. I do know there were several plans drafted based on when they would be cleared, so I'll get that info and match it up and see where we're at. Hang tight, it's going to be a fast paced next 24 hours! :) And who knew customs worked on the weekend for commercial stuff!
Thanks to about 200 people that sent me this article! I was out at brunch and having drinks with some friends on a lazy day, and had no expectations of anything breaking today :) At least now I've got some snooping to do.
Praise be
ReplyDeleteYESSSS!!!!!!!!!!!
ReplyDeleteIf it wasn't for this website I would have gone crazy so thanks neo! I can't wait to have my new evo next week!
ReplyDeleteWOOHOO
ReplyDeleteto Allah.
ReplyDeleteThank God. I ordered through Target Mobile. Hoping they still get it this week.
ReplyDeleteTo God Jesus Christ.
ReplyDeleteIt's about time as to this day I have not received one word of info from Sprint themselves! I was told when I ordered I would receive my phone on or before May 18th and I have received no phone calls, emails or text messages about any delay. Sprint really blew this ordeal. I'm happy that there will finally be movement on my phone as they have had my money for almost two weeks now!
ReplyDeleteThanks for the work you do!
ReplyDeleteThank you little baby Jesus. That candle I lit today at Mass might have worked.
ReplyDeleteHope you got to finish your Bloody Mary! ;) Thanks for the quick update and lets hope it's true. First time since last Thursday that I am getting excited again!
ReplyDeleteI don't think we should get our hopes up as the article states some phones and does not directly implicate the Evo. Seeing as the Evo has not yet been sold in the US they may be detaining it longer. Also in the article , a person in the industry predicted that the phones could stay in customs for up to 3 weeks.
ReplyDeletei reveived an email from Sprint on the 17th about the delay with no new launch date as of the time of the email. Thanks to this site and several other forums i was already aware of the issues, but they did email me.
ReplyDeleteemail from Sprint is as follows, simply copied and pasted
Thanks again for pre-ordering the new HTC EVO™ 4G LTE from Sprint.
The HTC EVO 4G LTE has been delayed due to a U.S. Customs review. We appreciate your patience as HTC resolves the issue. Sprint will maintain the promise for the pre-order customers that they will be among the first to receive their HTC EVO 4G LTE phones. To access the latest news and device information, visit our Sprint Community page where we will provide updates as soon as they are available.
This is an account service related email.
To contact Sprint Nextel, write to: Office of Privacy - Legal Department, Sprint Nextel, P.O. Box 4600, Reston,
VA 20195.
View Sprint Terms and Conditions of service.
View the Sprint Privacy Policy.
Sprint 4G LTE network is expected in midyear 2012 in limited markets, on select devices. Unless otherwise noted, Sprint 4G LTE devices will not operate on the Sprint 4G (WiMAX) network; Sprint 4G (WiMAX) devices will not operate on the Sprint 4G LTE network. Until 4G LTE coverage is available, you'll enjoy 3G coverage nationwide.
©2012 Sprint. All rights reserved. The HTC logo, and HTC EVO are the trademarks of HTC Corporation.
I have read in several places they have been in customs already for a few weeks
ReplyDeleteHe says he thought it could have taken three weeks, but that it didn't. He doesn't say a thing about it taking 3 MORE weeks. At least that's how I read it.
ReplyDeleteYES! I'm elated if this proves true! Sprint's marketing & customer service teams can use this occurence as a case study for future reference! Communication (or lack there of) was the main problem...
ReplyDeletePlease be true cuz im ready to go off on somebody like a mf
ReplyDeleteBeside the Evo and One X, I don't think any other phones were held...
ReplyDeleteSo Thank god it's coming. as long as it's cleared, the pre-orders will be shipped right away I hope. Looking forward to this phone so much!
Sorry but I never got that email. I just checked my account again and no email. My account still shows a negative $211 balance and my order shows as processing. I ordered on day one (2012-05-07) and my order message still says, "Thank you for pre-ordering the EVO LTE. We will do our best to get it to you on or before the national launch. You can continue to check status of your order on www.sprint.com/myorder". The last email I have from them was from May 7th, the day I ordered, saying I purchased the phone. So to say again, YES Sprint has mishandled this from the very start. To me you getting an email over me makes me believe they are even worse at their jobs then I thought as I have friends who preordered and didn't get any messages as well.
ReplyDeleteIt looks like the T-Mobile HTC Amaze 4G might also be locked up in customs according to AndroidPolice?
ReplyDeletehttp://www.androidpolice.com/2012/05/19/orders-for-t-mobiles-htc-amaze-4g-delayed-possibly-due-to-apple-patent-dispute/
Thanks for the update. I am trying to replace a gs2 with antenna issues.
ReplyDeleteRead the article, they specifically mentioned that the One X and the Evo 4G LTE were the phones that were held up at Customs.
ReplyDeleteThis article seems to have everything only been about those two phones. They also say the process went by faster than the expected 3 week time frame (which means, the process is done.)
Therefore, my hopes, up, they are.
Wow. You have got a crazy radar to get to this news so fast. Looked at the date on http://www.taipeitimes.com/News/biz/archives/2012/05/21/2003533313 ...and found that this is tomorrows news o_O. Neo.....please teach us your ways
ReplyDeleteI'm hoping like everyone else but let's stay cool for now until Neo possibly sees something. We know a lot of these overseas paper print all kinds of wrong info. Right now it looks good but come morning we could all be pissed again.
ReplyDeleteI'm still amazed about the fact that customs agents worked on a sunday and said yes to its release...on a sunday no less....even the ports arent opened on sundays...there's hope after all...FREE MY EVO
ReplyDeletejust called sprint they said it will ship out the 22
ReplyDeletebuzzkill
ReplyDelete"It" being preorder's, correct?
ReplyDeletelets hope preorders ship sooner :)
ReplyDelete[...] HTC EVO 4G LTE: Cleared by Customs « Inside Sprint Now [...]
ReplyDelete[...] cheers, thanks. Sources - HTC smartphones clear US customs despite ban - Taipei Times HTC EVO 4G LTE: Cleared by Customs Inside Sprint Now And don't forget our other source - [...]
ReplyDeleteBest news I've heard all day!
ReplyDeleteTo Joe Pesci.
ReplyDeleteOnly Joe could get this resolved.
I said in a previous post that Sprint knew, was going to update the web Sunday as part of the maintenance, that only a few knew so they could be the ones to release the new date.
ReplyDeleteI'll be the eternal pessimist. Maybe just a realist. This is a Chinese newspaper report. China is still a Communist country with Government run media. It is all probably just a fabrication to appease the shareholders and steady markets on what is their Monday morning. Deep inside though, I cannot extinguish that little glimmer of hope!
ReplyDeleteIf this is true hopefully they ship them tomorrow n we have them by Tuesday! :-)
ReplyDeleteYou know who works for ITC on the weekend? A person that hates apple, ordered an Evo, is tired of the BS, and wants his phone shipped now.
ReplyDeleteit was, in fact, a bloody mary :)
ReplyDeleteWell I can see this news coming from Taiwan before getting the news here. Bear in mind it's MONDAY there, so their business week has already begun. That being said before I get my hopes up too much I'm gonna have to hear it from an official source MUCH closer to home before I believe it completely.
ReplyDeleteReligion is for the cult sheeps.
ReplyDeleteIn your mom I trust.
You are not the only one tapped into the Matrix o_O LOL
ReplyDeleteDAN HESSE!!!
ReplyDeleteIn Taiwan it is always tomorrow. International Date line and all that stuff.
ReplyDeleteI am pretty certain that TaiPei is on the island of Taiwan, and Taiwan isn't communist. (People scare me) Someone call Niels civics teacher.
ReplyDeleteFYI:
ReplyDeleteTaipei Times is in Taiwan
"Taiwan" aka "Republic of China" = Democratic
"China" aka "People's Republic of China" = Communist
I assume your statement indicates that you endorse the People's Republic of China view that Republic of China (Taiwan) is part of PRC?
ReplyDelete[...] a safe bet "some" means at least one One series device, be it One X or EVO 4G LTE.Taipei Times via InsideSprintNowThanks, Matt! Tags:applebancustomsevo 4g lteHTCinfringementinjunctionlawsuitlegalone x David Ruddock [...]
ReplyDeleteYou beat me!!!
ReplyDeleteI preordered on the 9th and on the 16th or 17th my bill was automatically deducted from the $200-something I paid for my EVO. ?? What does this mean? Am I going to get an extra bill, or what the heck? Why wouldn't they just have deducted it from my bank account as usual? I've had automatic payments set up for years.
ReplyDeleteMost likely....Hip Hip Hooray!
ReplyDeleteSame here... just make sure to pay the full amount of the original bill.
ReplyDeleteHopefully those of us who ordered thru 3rd parties arent looking at additional delays... Tho I guess its worth it to save $80.
ReplyDeleteI'm sooo freakin happy , this just made my freakin day !!!!!!
ReplyDeleteGREAT...THIS IS Best news I heard all week! Gimme my Evo4LTE..
ReplyDeleteIn insidesprintnow.wordpress.com I trust...
ReplyDeleteThank you. Sprint should pay for your drinks as a recognition of your outstanding customer service.
ReplyDelete[...] Taipei Occasions by equates to of InsideSprintNow [...]
ReplyDeleteYeah my pre-order page says the same thing as Fifth... but I did at least receive the same email as acid... Sprint really did drop the PR ball on this one. All though that's the only thing they are at fault with at this point, in my opinion, it's still enough to warrant an upgrade fee credit.
ReplyDeletehaha... it'd be "sure we'll buy your drinks, just come forward and tell us who you are"
ReplyDeleteIt will be interesting to see if that phone is included in this customs check or if it will have to go through it's own hassle. I don't really care but it might set a precedent for future HTC phones being imported.
ReplyDeleteWe wants it, we needs it. Must have the precious. They stole it from us!
ReplyDeleteThis has definitely turned me into an Apple Hater
ReplyDeleteI dunno...there is something very "cagey" in HTC's press release. Given that they are well aware of the anticipation for the EVO LTE, why didn't they specifically state the name of the device(s) that have cleared customs? I wouldn't crack out the champagne just yet.
ReplyDeleteSo it kind of sounds like they have to turn on, check, then re-package each individual phone? That's gonna take a while, no? How many units do you think are waiting?
ReplyDeleteIf I remember correctly Neo mentioned there were packages of EVO LTEs that were already past customs and ready to be shipped. It's possible those already shipped, but then again, if they were already past customs, they would have been delivered by now anyway.. hmm
ReplyDeleteMy shoe tastes really nasty. I just finished cutting the grass without picking up the dog poop first too. I am still skeptical. I don't have a tracking number and the customs people are in the UPS terminal at the end of the runway in Kentucky where are phones are waiting for distribution.
ReplyDelete[...] HTC EVO 4G LTE: Cleared by Customs « Inside Sprint Now [...]
ReplyDelete[...] Taipei Times via InsideSprintNow [...]
ReplyDeleteCan ou confirm this info?http://www.androrev.com/2012/05/11/htc-evo-4g-lte-pre-orders-to-begin-shipping-monday/
ReplyDeleteUntil Sprint issues a statement, I am going to remain optimistically skeptical.
ReplyDeleteCan you confirm this info?
ReplyDeletehttp://www.androrev.com/2012/05/11/htc-evo-4g-lte-pre-orders-to-begin-shipping-monday/
nevermind. Just saw the date.
ReplyDeleteTo Jebus!
ReplyDeleteyea me too! I think sprint did fine. But i think Neo did OUTSTANDING! So pumped
ReplyDeleteSurely not, they just need to release each "model." They will be released en masse, not one-by-one.
ReplyDeleteSlight amendment...I'll also believe it when "Neo" clarifies HTC's press statement.
ReplyDeleteThey ought not try too hard to find you, because you are probably responsible for more customer retention than anyone else at the company.
ReplyDeleteWhy would they need to repackage each phone? They didn't check each phone lol....
ReplyDeleteI can't confirm the shipping dates yet. I will assume that person is going off the same info i have, which was a 'proposed' schedule that listed several possible release and ship schedules, based upon when the phone would be released from customs, but it wasn't anything that was yet set in stone. I'm at a slight disadvantage as it's Sunday and I don't have total access to everything I'd have if I were in the office, but what i do have access to, I haven't seen anything new yet on a confirmed ship date. My guess is it'll be drafted in the pipeline tonight or early morning hours, at which point I'll have access to it
ReplyDeleteThe Droid Incredible 4G might be held up too
ReplyDeleteThank you for the glimmer of hope!!!
ReplyDeletewhen does tonights pipeline come out?
ReplyDeleteI have ordered a phone on Sunday from Sprint before i got it on Monday afternoon it there any way this might happen as our names are on the ups sitting there in KY oh and yes i did pre order the first 5 min on the 7th
ReplyDeleteit's not a actual 'document' per say, but the pipeline more refers to the flow of information/docs. I think you probably got the time reference from the 'friday/weekend' pipeline - and that's just because for anything that will go live during the weekend, we send it into the 'pipeline' on friday before we leave the office, with a future publish date.. hope that clears it up a bit.
ReplyDeleteThanks dude. Your awesome
ReplyDeleteGlad I found this site a few days ago. I like many others are greatful for the information that we are able to obtain from here. Fingers crossed since my pre order was done though Sprint online within the first 2 minutes that there is a nice small brown eco friendly box with my name on it awaiting the first flight out. Although this whole ordeal has been somewhat of a let down, I do understand the complexitity of the situation and look forward to seeing Apple get a taste of its own medicine in the very near future.
ReplyDeleteI got a feeling they will start shipping tomorrow...just a feeling.
ReplyDeleteIf you need something to tide you over, try reviewing the user guide. some very cool new features.
http://insidesprintnow.wordpress.com/2012/05/09/htc-evo-4g-lte-user-guide/
Congratulations Niels, you just won/earned yourself an all expenses paid trip to Shanghi, you are to report to the port of LAX. We plan to hold a parade in your honor. You will be the next Jane Fonda.
ReplyDeleteI've had the user guide for a week.... that's what has either kept me sane or made me crazy.
ReplyDeleteAndrorev is not really known to be reliable, plus that article is from last week.
ReplyDelete[...] Taipei Times via InsideSprintNow [...]
ReplyDeleteThe article was dated the 11th i take it they meant the initial Monday :)
ReplyDeleteUmm no you didnt. UPS doesn't receive shipments or work on Sundays.
ReplyDeleteYou, and everyone else, are assuming 'your' phones are anywhere near a distribution facility. Customs clearance is done in ports. These are entire shipping containers, packed for transport. Embargoed items are often trucked even farther away from their initial arrival point to be quarantined until inspection and release or return to country of origin.
I want mine to arrive as much as the next person but there's no reason at all to assume these are 'waiting' somewhere to be put on a brown truck to your house.
have a look over the warehouse info here: http://insidesprintnow.wordpress.com/2012/05/17/6am-update-htc-gets-help-from-economics-minister-some-faq-sprint-wharehouse-louisville/
ReplyDeleteThanks for the updates.
ReplyDeleteUPS's preload starts at 4am monday morning. And yes UPS starts its midnight shift at 10pm on sundays
ReplyDeleteYes I too read this and I believe that its going to be soon. This is an awesome phone I know that the LTE is not in affect yet. When I brought the first EVO 4g the 4g was not usable until four months later but we got it and it became one of the best phone. Waiting for my new EVO with open arms.
ReplyDeleteAs Fifth313ment and Adam mentioned, the list might now include the Amaze 4G (T-mobile), and see Droid Incredible 4G (Verizon) added soon. That would be the best explanation as they why HTC's statement used the word "some" instead of "both" or "one."
ReplyDeleteNow, according to this article: http://tw.news.yahoo.com/%E5%8F%88-%E6%AC%BE%E6%89%8B%E6%A9%9F%E5%8D%A1%E9%97%9C-%E5%AE%8F%E9%81%94%E9%9B%BB-%E6%94%BE%E8%A1%8C%E4%B8%AD-203217706.html
The fifth paragraph restates the "some products have passed inspection" part. Right after that, it says, "As for what phone models have been released? HTC points out that they are following up and checking, although the inspection results of each specific product is not yet known, the company is working closely in cooperation with U.S. Customs to expedite inspection."
It's rather strange that HTC wouldn't know which exact models have been cleared. One would hope that, since the One X and Evo 4G LTE were the first phones to be put on hold, they'd be cleared first, and that since they're essentially the same phone, especially from the software perspective, if one got cleared, so would the other.
Ok hate to burst the bubble believe me I'm like the rest of you but Slashgear has a post today about this and it seems to answer a question that I have been asking for a week now. The article says that some devices have cleared customs but did not specify which ones. What I have been asking is why the HTC ONE S has not had any issues getting to T-Mobile. Maybe because the ONE S has been the devices that they are talking about. You can't say as a company
ReplyDelete"Each imported HTC model must be reviewed by Customs and will be released once Customs officials have completed the inspection. Some models have gone through inspection and been released to our carriers customers. We don’t have the status of each specific device model at this time, but we are working closely with Customs. We remain confident that this issue will be resolved soon"
How can you say in the same breath that you don't have the status of each device, but say you are working closely with customs? In fact HTC likely has someone onsite there reporting every bit of this drama. I think what happened and of course I'm speculating like everyone else is that HTC gambled that because they were able to get the ONE S to T-Mobile that they could get a free pass with the EVO LTE and the One X. It might also explain why some were reporting a June release date likely in anticipation of some issues they may have . Because The ONE S went and at least the initial shipments of the ONE X were allowed they were under the impression they could make the date. If we get shipping info today it would be great but I’m thinking we still may be waiting for a bit.
So, I saw this over the weekend and then expected to see a tracking number on my order when I checked this morning. Still not out there. what's the story? I was a very early pre-order.
ReplyDeleteYour assumption that "customs clearance is done in ports" is not accurate. Customs has to patrol the airports as well. Not everything overseas comes by way of ships.
ReplyDeleteThey do deduct the amount from your method of payment. So check the account of how you paid. When you order from sprint online, they credit your account the amount of your purchase. When your new sprint bill isavailable, the charge for the device will be there so your bill will appear higher. Just pay your normal amount this month and next month as usual
ReplyDeleteI can't believe that it is almost noon ET, and not a peep from Sprint. This is utterly exasperating!.
ReplyDeleteAre their any updates on this? I think I wore the printing off my F5 key looking for an update!
ReplyDeletelol
ReplyDeleteThank God. I ordered through Target Mobile. Hoping they still get it this week.
ReplyDelete@trey,
ReplyDeleteAs you can see in your link URL, that blog entry was written on 5/11, so the "Monday" in reference there was 5/14, which has come and gone. On 5/15, HTC sent out their press release about the phones being held by customs.
Been awful quite today. Hope we here some good news soon. I had my Pre-Order in within seconds of it becoming available at the online Sprint Store. Wonder if they ship them out in order they were placed or just randomly?
ReplyDeleteIt has been really quiet. I'm at work and I have been stalking isn all morning
ReplyDeleteWell...Its Monday the 21st and I checked the status of my pre order. Still no change, no launch date. anyone have any updates they can share?
ReplyDeleteI really, really need my Evo. My phone is older than Jesus and it can't wait any longer...
ReplyDeleteI agree. I have a Samsung Intercept.. worst phone ever!!
ReplyDeleteI pre-ordered two phones via Amazon Wireless a week ago. Initially, the estimated delivery date was May 22. On Saturday, I got an email saying I needed to approve the new delivery date .... July 5.
ReplyDeleteFWIW .... I hope Amazon is just playing it safe by not setting an impossible expectation.
Anything heard today 5-21-12 ????
ReplyDeleteI found this today: http://focustaiwan.tw/SearchNews/hyDetailws.aspx?qid=201205210005&q=htc
ReplyDeleteSo wait even though Sprint has the phones we wont get them till Friday and people who went through best buy get them on Wednesday? That kinda sucks.
ReplyDeleteI know. It sounds fishy! Let's see!
ReplyDeleteHow can we expect anything less at this point in this debacle.
ReplyDelete[...] Times via InsideSprintNow /* document.write('(function () [...]
ReplyDeleteIs almost 5pm EST, and nobody confirm or denny this! seems to be another false announcement that play's with my hope! that is it! I'am hopeless now and wont believe anything until I have the phone on my hands, wish will be this year......
ReplyDeletei recieved an email from ups with a tracking number,the scheduled delivery is for tomorrow the 22,i live in nj,checked the tracking number on ups site and it says my order has been processed,so i guess there on there way.
ReplyDeleteWhy has it gone silent. I thought today would be blowing up with the latest updates (either from Sprint, HTC, or ISN)......but crickets. I was ready to cancel my pre-order until I saw this post yesterday. Now with the lack of information coming from Sprint I feel that I don't want to give them anymore of my money. This is a case study on how not to treat customers.
ReplyDeleteReally? Did you pre-order from Sprint or BBY? Can you post a screenshot so I can print and sob into it during the dark moments.
ReplyDeleteI thought today would be a hectic day of updates.... Guess not. I am moving to the virgin islands in one week and switched to sprint for this purpose. Now I don't have a phone and am being billed for service. If I dont have my phone before I leave what am I to do? This is ludicrous.
ReplyDeleteLATEST TWITTER POST.
ReplyDeleteUPDATE: Some of our EVOs have cleared customs, but not entire shipment. Updating blog w/details in the next few minutes.
I agree. I work in the relationship management dept for my company and communication is always paramount when dealing with end clients or customers. Even if it is bad news, people will appreciate that you are upfront about the situation. They would much rather know than being kept in the dark. I for one, am at my wits end with this whole mess... I understand it is not Sprint's fault but it is their responsibility to properly manage their customers' expectations.
ReplyDeleteReally, you had to start the plan without a phone... that sounds crazy. I pre-ordered from Radio Shack (I know, I know) but, my plan doesn't change until I get that new Evo in my hot little hands.
ReplyDeleteoh yeah,pre-ordered from sprint on the 7th
ReplyDelete[...] Taipei Times via InsideSprintNow [...]
ReplyDelete[...] Taipei Times via InsideSprintNow [...]
ReplyDelete