Thursday, May 17, 2012

14 Day Early Upgrade Option Discontinued

Sorry for the non-EVO post during this time of mass refresh, and i know that a few other sites reported this yesterday, but here's what they left out:  today is the last day to get your account noted for any upcoming need for a 14-day early upgrade. I realize this will only be useful to a handful of folks, but for those folks, here you go!

  • Beginning 6/1/12, Sprint is no longer giving customers the option to upgrade early and is removing the early upgrade 14-day (14D) code for lost, stolen or damaged devices from all systems.

  • From 5/18/12 - 5/31/12, Sprint will honor any early upgrade commitments made before 5/18/12.



  • Sprint previously allowed customers with lost, stolen or damaged devices to upgrade their handsets if they were within 14 days of their upgrade date, customers no longer have this option.



  • For the remainder month of May, do not offer customers the option to ask for an early upgrade in the month of June.

  • In June, if a customer calls asking about the Early Upgrade option, tell them Sprint no longer offers this option.

5 comments:

  1. Does this only apply to the 14 day early upgrade? Sprint has had the early upgrade buyout program (which I took advantage of for the evo 4g lte), is this discontinued as well?

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  2. would also like to know

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  3. You are totally the real deal hun!!!! I called today to get my account noted and she said it was the last day to note it too!!!! thanks soo much

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  4. Does it only work if the unit is lost/stolen/broken? Didn't they used to offer some early upgrades to premier gold customers just because? I know premier is gone (one of the many many terrible decisions by Sprint) but wonder if customers with phones that are not lost or broken would be able to get this. I tried a week or two ago and got shot down 3 times, including retentions. My renew date is June 1 so could use the couple weeks :)

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  5. [...] Originally Posted by marctronixx If you are in good standing with sprint and if you are a long time customer, they can move up your eligibility date 2 weeks. Myself and others have commented on this earlier in this thread. Give account services @ sprint a call and have them look at your account. Apparently, they nixed that option. 14 Day Early Upgrade Option Discontinued Inside Sprint Now [...]

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