Thursday, May 3, 2012

Incentives to keep iDEN CL customers connected with Sprint

In 2012, we have an aggressive iDEN migration plan and the pool of Q2 targeted customers has increased to help us achieve our goal of moving these customers over to CDMA.

What you need to do:

  • Maximize the Q2 opportunity to move corporate liable (CL) customers over to a CDMA device with these attractive incentives for customers.

    • Rebate Life on File (RLOF) Reset for CL Customers

      • 4/9/12: Most iDEN corporate-liable customers with 1-24 lines will be made upgrade eligible to allow these loyal iDEN customers to affordably migrate to CDMA now.

      • Standard upgrade compensation rules outlined in the compensation exhibits apply for these accelerated customers



    • CL Discounted Handset Offers

      • 4/9/12 - 6/30/12: Targeted iDEN CL Customers will be able to purchase select phones at deeply discounted prices.

      • If the customer isn’t interested in a discounted handset offer, they can purchase any other CDMA device and pay regular point of sale price.

      • Customer must upgrade and sign a 2-year agreement.



    • FREE stuff!

      • Customers targeted for an iDEN to Sprint Direct Connect upgrade offer may also purchase a belt clip for $0 on the following devices (so this is a BOGO).

        • CHY4233R Holster - Kyocera DuraPlus

        • CHY0072R Holster - Kyocera DuraCore

        • CHY0082R Holster -Kyocera DuraMax

        • CHM2967R Holster and Shield Combo - Motorola Admiral



      • Telesales specialsits need to search for BOGO Offers.

      • Care specialists need to do a “combination order”.





  • Dedicated Care Only

    • 100+ accounts with at least 2 iDEN subs will be targeted with an incentive to migrate in Q2.

    • If they migrate 50% of their iDEN lines to CDMA by June 30th they will recieve a $25 service credit for every feature phone and $50 for every smart phone.

    • To qualify they must have an MRC of $35 or more.

    • Offer will be loaded for Dedicate Care only.

    • Script will run after 6/30 to script on service credits.



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