You may have been ignoring the prompts, or maybe you weren’t sure what they were.. but go ahead, and click upgrade on your device. In fact, you will be required to upgrade in order to continue receiving visual voicemail in the near future. In the coming weeks, if you have not updated it, you will only receive a notification that a message was received, however the message itself will never appear on your device. This means you would not receive your actual messages, so PLEASE ACCEPT THE UPGRADE AS SOON AS POSSIBLE!Just over 20% of our visual voicemail subscribers have completed the upgrade on their device. There is no risk involved, and it only takes a couple of minutes, so why not go ahead and do it now? If you’re setting up your visual voicemail, you should encounter the following prompt: “An upgrade is now available” – simply choose upgrade.
You can also get there on your own accord through the Voicemail icon > Menu > Settings > Check for Upgrade.
If you encounter a message stating “Install Blocked: For security, your phone is set to block installations of applications not sourced in Android Market”, follow these steps:
1.Click ‘Settings’
2.Check the ‘Unknown Sources’ box, and OK on the ‘Attention’ pop-up
3.Press the back hardkey to return to the Visual Voicemail Inbox
4.Choose Menu > Settings > Check for Upgrade, & click ‘Upgrade’
5.Once it’s found, choose ‘OK’, then ‘Install’, then ‘Done’
To verify the upgrade was successful, or that you have already completed the upgrade on your device, select the Voicemail icon on your device, and repeat step 4 above. If you have already completed the upgrade, you will receive a message stating: “No upgrade is available at this time”.
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ReplyDeleteI've followed all your steps, but every time I try to upgrade, I get a "General failure. Please try again at a later time." message, even though it's still alerting me in the bar that an update is available. Help?
ReplyDeleteThanks.