SVD - Simultaneous Voice & Data on LTE Phones

This is nothing new to most early-adopters of the HTC EVO 4G LTE, however there are some details released below that may be of interest - such as it's obviously not guaranteed, and it does require certain conditions to work properly.

• Sprint 4G LTE phones can acheive Simultaneous Voice and Data (SVD) when connected to a WiFi router.


• They may also achieve SVD when connected to Sprint’s LTE or CDMA networks.

• Sprint 4G LTE phone customers may not see a consistent SVD experience on Sprint’s networks based on numerous conditions.


• SVD should not be guaranteed to our external customers.


• SVDO is possible on Sprint’s LTE phones/handsets, without assistance of LTE or WiFi, utilizing 1x and DO.


• Works only in optimal network conditions.


• Experience not consistent with SVDO; in weaker coverage, voice will take sole priority.

• SVD can be achieved with either LTE or WiFi coverage.


• CDMA + LTE, or CDMA + WiFi should be the primary combinations to achieve simultaneous voice and data, as with previous phones/handsets.


• If utilizing SVDO, the experience will vary, however, if in optimal conditions data speed will be consistent with EvDO speeds.

7AM Update - HTC EVO 4G LTE Launch Delay

Morning, all! After some MUCH needed sleep, and catching up on some emails, I just wanted to give a quick update before I head into the office to see what the day will bring.

• I CAN confirm that an email with out to the 3rd Party distro with the 5/23 date.


• Since Best-Buy is saying 'whoops' for sending the email, I'm not sure if they got smacked for releasing the date first, or if someone just messed up.


• I do believe I'll be able to get a copy of the actual email today to post.


• There is a 2PM Conference bridge today about the launch.. but we've had these daily at some point each day, so don't get too excited. Yesterday's was simply boring stuff we all already knew. Generally these are not the venue for breaking news.

Also, thanks to everyone that's been reading the blog over the past couple of days, I've been able to get in touch with someone who actually works for the warehouse in Louisville yesterday! It took me a while to figure out how to verify who they were, but finally I was able to do so. According to them, we have some stock there that is in the foreign trade zone (aka customs) and some that is not. Apparently some of the earlier shipments have been in the racks for a while(some are always held back for replacements, demos, store models, training phones,etc...). They have indeed picked and packed both sections for the ones that are being shipped out, and last night they were prepping for 'rollout'. I don't have any more information than that... but I'm determined to find some out today :)

Time for the morning commute. Hopefully I'll be able to confirm something more soon. In the meantime, if you're new to ISN, I've posted a TON of stuff over the past few years you might find interesting, so check it out - and let me know what else you'd like to see. From training docs, to processes, to launch decks.... I am generally so accustomed to seeing it all so much that I only post stuff that I think would be REALLY interesting to others.. but if there's other stuff you're curious about, please speak up!

HTC EVO 4G LTE delayed at US Customs by Apple

**SEE THE LATEST UPDATE (FULL LAUNCH DELAY**

**11PM UPDATE** HTC EVO 4G LTE launch now officially delayed. new post upcoming with details within the hour. 

**10PM UPDATE** Since posting the article below - it appears that a large majority of the pre-order stock is also being held. Will know more on Wednesday AM around 10AM, will update then.

===

If you have already ordered your HTC EVO 4G LTE or plan on buying one at a store on Friday, then you're lucky... you may be in the elite group of people that will be able to say they own the device anytime soon. When the email inbox started lighting up a couple of hours ago with questions, we should have known something was up - and we can now confirm that a large number of shipments from HTC are now being held by US Customs - for Apple patent infringement.

So what's this mean for you? Well, if you're not one of the early adopters, and usually ride the 'second wave' when a new device is launched, you may be waiting just a bit longer until this power play by Apple is worked out.

The Verge has more info...

HTC's statement:

The US availability of the HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. The HTC One X and HTC Evo 4G LTE have been received enthusiastically by customers and we appreciate their patience as we work to get these products into their hands as soon as possible.

Shipping Timeframes for a HTC EVO 4G LTE Pre-Order

The shipping time frame for the HTC EVO 4G LTE pre-order has changed. The following was sent out internally today:

What you need to do:

• Effective immediately specialists should communicate the following shipping times to customers pre-ordering the HTC EVO 4G LTE:
  We will do our best to ship your new HTC EVO 4G LTE to you before others get a glimpse on Friday, May 18th. During this pre-order period, we will send you a confirmation email. An email with your tracking number will be sent upon shipping.


• Beginning 5/15 at 11:01 pm CST specialists should communicate the business as usual timeframe of 2-5 business days to the customer.

HTC EVO 4G LTE Solution Matrix

Here's the official trouble-shooting 'Solution Matrix' for the HTC EVO 4G LTE

Download here: HTC EVO 4G LTE Solution Matrix

or view below:

[scribd id=93119190 key=key-2kr7ko8lbcvns8psd5wt mode=list]

HTC EVO 4G LTE Fact Sheet

Here's the official 'Fact Sheet'.

Download here: HTC EVO 4G LTE FactSheet

or view below:

[scribd id=93118592 key=key-12e1u1hbhx5ow8vc4puq mode=list]

CTIA: Boost Mobile and Virgin Mobile add 4G speed

On 5/8/12 Boost Mobile and Virgin Mobile announced they will begin offfering 4G WiMAX handsets and mobile broadband devices on Sprint’s Nationwide Network in 71 markets across 28 states on 5/31/12.

• This giant step for Boost and Virgin is a terrific way to attract new customers and keep existing customers on both brands, all while positively impacting Sprint’s overall bottom line.

• While Sprint transitions postpaid customers to LTE, it frees up the existing WiMAX platform for prepaid customers.


• This new step gives Sprint’s prepaid brands a competitive edge and maintains Boost and Virgin 4G on our existing WiMAX network.

Initial Boost and Virgin 4G devices include:

• Boost Mobile:
  
  
  
  • HTC EVO Design 4G
    
    
    
    • Cost: $299.99 on boostmobile.com
    
    
    • Plans: $55 Monthly Android plan with shrinking payments
    
    
    
    
  
  
  
  


• 4G on Virgin Mobile:
  
  
  
  • HTC EVO V 4G
    
    
    
    • Cost: $299.99 on virginmobileusa.com,
    
    
    • Beyond Talk unlimited data and messaging plans starting at $35 per month/
    
    
    
    
  
  
  • 4G on Broadband2Go will offer:
    
    
    
    • Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless for $149.99
    
    
    • U600 3G/4G USB by Franklin Wireless for $99.99
    
    
    
    
  
  
  
  

HTC Software Update to 5.07.651.1 now available

ALL HTC Evo Users, a super quick update just for you!

• Beginning 5/3/12, HTC Software Update to 5.07.651.1 will be rolled out in phases.


• Phases include:
  
  
  
  • Rollout to 7,500 users on 5/3/12.
  
  
  • Soak 2 weeks
  
  
  • Rollout to 25,000
  
  
  • Soak 2-3 weeks
  
  
  • Rollout remainder of base per standard rollout schedule (100k per day via network initiated update).
  
  
  
  


• Enhancements include: Add Sprint Connections Optimizer