Sunday, November 15, 2009

Some November Bills Delayed

Customers in November billing cycles 7, 8, and 9 may receive their bill late due to invoice issues with a recent system update.

  • Impacted customers will still be able to view their bill in sprint.com on 11/16/09.
  • Specialists may not see a November bill image for some customers in CSM or sView until the cycle has been released.
  • eBill customers will also see a delay in their eBill e-mail notifications.
  • Mailing could be delayed by 2-3 days.
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