Early Sunday AM Provisioning Delays

In case you're one of those people that has an odd schedule, or just prefers to activate your phones in the middle of the night - there will be a short maintenance window early Sunday morning (09/13) from 2AM - 6AM (Central Time) for the CDMA (Sprint) switch.

CDMA Provisioning (Adds, Changes and Deletes) will be delayed 4 hrs due to Maintenance. All will be complete by 6AM, and any transactions that were started and queued during that time will then be processed. With this time frame there should not be any backlog to speak of.

Seasonal Standby Plan Expands to 6 Months

This went into effect last month, but it slipped my mind until today. The Seasonal Standby plan was originally available for up to 6 months, then it was reduced to 3 months, and after much debate, it is once again (and for good) set back to being available for up to 6 months at a time.

• Consumer and IL customers can now remain on the SSBY for a total of 6 instead of 3 months.


• All other requirements remain the same:
  
  
  
  • Customers must be on a regular plan for at least 3 months before qualifying for SSBY.
  
  
  • Services are disabled on SSBY
  
  
  • Service Agreements are frozen while on SSBY
  
  
  • SSBY should be provisioned using next day or another future date as the effective date.
  
  
  • Customers should not be promised a return to their old plan when the phone is reactivated
  
  
  
  

Palm Announces the Palm Pixi - Coming to Sprint in Time for the Holidays!

Palm, today, introduced the Palm® Pixi™ phone for faster, more intuitive and personal communication in a compact and customizable design. With the instinctively useable Palm webOS™ platform, strikingly thin design, a visible full keyboard and fashionable personalization options, Palm Pixi lets you express yourself in amazingly useful ways. It’s scheduled to be available from Sprint in time for the holidays.

• In addition to linking your information from Google™, Facebook and Exchange ActiveSync, Palm Pixi adds Yahoo! and LinkedIn integration to Palm Synergy™ and assembles it all in a single view.


• Complementing the phone’s already rich Facebook integration with the contacts, phone, calendar and photo applications, a new Facebook application will be available with Palm Pixi, so you can easily update your status, see the latest feeds from your friends, and browse your friends’ photo albums.


• The phone’s full QWERTY keyboard puts it all at your fingertips, and the multi-touch screen lets you move back and forth between open applications using natural gestures.


• The unique removable back cover is rubberized, making it scratch-resistant, slip-resistant and durable.

Palm Introduces the Palm Pixi Artist Series

• Palm is introducing the Palm Pixi Artist Series. Designed by some of today’s most unique and compelling artists, these numbered, limited-edition back covers let you change designs to suit your mood. You can see the first collection in the series, as well as information about the artists, at www.palm.com/artistseries .

Check Out Just a Few of the Palm Pixi‘s Exciting Key Features!

• High-speed connectivity (EVDO Rev. A)


• 2.63-inch multi-touch screen with a vibrant 18-bit color 320x400 resolution TFT display


• Gesture area, which enables simple, intuitive gestures for navigation


• Exposed QWERTY keyboard for fast messaging


• High-performance, desktop-class Web browser


• Integrated GPS(7)


• Multimedia options, including pictures, video playback and music, and featuring a 2-megapixel fixed-focus camera with LED flash, and a standard 3.5mm headset jack


• Email, including Exchange ActiveSync (EAS) (for access to corporate Microsoft Exchange servers), as well as personal email support (Google push, Yahoo! push, POP3, IMAP)(9)


• Proximity sensor, which automatically disables the touch screen and turns off the display whenever you put the phone up to your ear


• Light sensor, which dims the display if the ambient light is dark, such as at night or in a movie theater, to reduce power usage


• Accelerometer, which automatically orients Web pages and photos to your perspective


• Sprint services, including Sprint TV® and Sprint Radio, Sprint Navigation, Sprint’s exclusive NFL Mobile Live and NASCAR Sprint Cup Mobile Live

What you need to do:

• The Palm Pixi phone is scheduled to be available from Sprint in time for the holidays.


• Pricing for the phone, as well as the limited-edition Palm Pixi Artist Series covers, will be announced closer to availability.


• Tell customers who would like to register to receive additional information about Palm Pixi and be notified when it‘s available to register at www.palm.com/pixi .

Sprint CDMA Customers Can No Longer Roam on U.S. Virgin Islands Roaming Partner Network

Devices belonging to Sprint CDMA customers who were roaming on a U.S. Virgin Islands (USVI) analog roaming partner network have been cloned. This roaming partner‘s analog network is being removed from the Preferred Roaming List (PRL), resulting in no roaming coverage in the USVI for any Sprint customer.

Affected users: All CDMA with the following devices: Tri-Mode (1900, 800 CDMA Mhz, 800 Mhz Analog) and Dual Mode (CDMA 1900MHz, Analog 800Mhz)

Samsung Rant Maintenance Release (MR) 3 Now Available

Starting today, Sprint will begin pushing as an Over the Air (OTA) update a new software version, CG10, to Samsung Rant customers.

• Customers can initiate this software update now from their phone by going to Main > Tools > 9.Update Phone > 1.Update Firmware.


• They will see the following message when the package is ready to be downloaded on their phone. A firmware package is ready to install that fixes important software issues and will take approximately 2 minutes. Would you like to install? Yes/No. Choose Yes (The device will power cycle once the software update has completed).

Known Issues Corrected With This Software Update:

• AOL.com - Customer should no longer experience blank page problems after signing into AOL.com from the home deck page (Vision Home > Portals > AOL > AOL & AIM mail).


• Bluetooth Headset - Resolves compatibility issue with the Motorola 700 series Bluetooth headsets.


• Software / PRL Update Notification - Customers will be able to receive Software and PRL update notifications even if the device has data locked.


• Text Messaging - The device will no longer become corrupted from multiple @ symbols being included in a SMS Message.


• Picture Mail Error - Customer should no longer receive a false ‘Insufficient Memory. Cannot show this page completely. Go to Vision Home‘ error message after posting a picture to Ceiva via Picture Mail.


• Photo Storage - Customers should no longer have issues storing pictures on the Memory Card in their phone.  Previously if the memory card was removed from a Rant and replaced the device would detect the card, but continue to save the pictures to the device, instead of on the memory card.


• Web Services - The Rant should no longer freeze and lock up when customer are attempting to launch the Web browser.

Unsure if you need the update?

1. Go to Main > Setting > Phone Information > Version.


2. If the software version is not CG10, tell the customer to initiate the update from their device by going to Main >Tools > Update Phone > Update Firmware.

Any Mobile, Anytime

There's a hot new feature that is being rolled out to Sprint customers this week... it's called 'Any Mobile, Anytime' and it might just be the deciding factor for millions considering a change in providers. I know that when I scrolled though my contacts - I have 2 landline numbers in there, and the remainder are wireless numbers. I suspect this is the case for a lot of people - and those are exactly the type of folks that will benefit hugely from this new feature.

Any Mobile, Anytime is a feature that provides customers unlimited domestic calling to or from any other domestic wireless number while on the Sprint network without utilizing anytime minutes. The only eligible plans include Everything Data Plans, Everything Data Shared Plans, Sprint Business Advantage Messaging and Data Plans and Everything Plus Data Referral Plans, Individual and Family. You never have to worry about restrictive calling circles with Any Mobile, Anytime - you get free calling to over 250 million wireless subscribers.

• Competitively, Any Mobile, Anytime blows away T-Mobile’s myFaves, AT&T’s rollover and Verizon’s Friends and Family. Never worry about calling circles.


• It makes life easy for the customer because they don’t need to worry about what wireless carrier friends, family and co-workers are on. Easy to sell, too.


• Value. Any Mobile, Anytime is included on eligible plans, which already save customers more than $115/year on individual plans, and $600/year on family plans compared to comparable Verizon and AT&T plans.


• Existing customer experience is enhanced because customers on eligible plans will automatically get this benefit.


• Available to new and existing Consumer, IL and CL customers only on Everything Data plans, Everything Data Share plans, Sprint Business Advantage Messaging and Data plans, or Everything Plus Referral Data plans for Individuals and Families.


• For new customers, the Any Mobile, AnytimeSM feature is automatically added when selecting one of the eligible price plans. • For existing customers on eligible plans, the Any Mobile, Anytime feature is applied at the start of the customer’s first billing cycle after launch.


• If an existing customer on an Everything Data Share plan adds a new line of service, the new line will automatically get the feature at time of provisioning. – The existing line, however, will get the feature applied to their plan at the beginning of their next billing cycle.


• As part of Sprint’s Right Plan Promise, existing customers may switch their rate plan at anytime without a contract extension.


• All rules & regulations of Everything Data, Everything Data Share, Sprint Business Advantage Messaging & Data plans and Everything Referral Data Plans for Individuals and Families applies.

Individual Plans (Consumer & Business)

Everything Data Plans

450 ($69.99)

900 ($89.99)

Shared Minute Plans (Consumer & Business)

Everything Data Share Plans (Price per month for 2 lines)

1500 ($129.99)

3000 ($169.99)

CL Business Plans

Sprint Business Advantage Message & Data

200 ($59.99)

450 ($69.99)

900 ($89.99)

1350 ($109.99)

2000 ($129.99)

4000 ($179.99)

And you know these plans already include great features, like:

• Unlimited Messaging


• Unimited Data – Web, GPS Navigation, Email, Sprint TV Premier, Sprint Music Premier, and more.


• Unlimited Nextel Direct Connect and Group Connect (not included with Everything Data Share Plans)


• Unlimited Night and Weekend Calling with Nights starting at 7pm


• Nationwide Long Distance and No Roaming Charges


• Everything Data Share plans - Add- a-Phone (lines 3-5): $19.99/per line


• Remember, Everything Data and Everything Data Share plans qualify for Sprint Premier Program and Sprint Business Advantage Messaging and Data qualify for Sprint Business Benefits

Types of calls not included in Any Mobile, Anytime (Same exclusions as M2M) – Indirect methods such as:

• Calls placed to or received from Directory Assistance


• Calls to retrieve voicemail


• Calls through voicemail


• Calls made or received while Sprint customer is roaming, domestically or internationally


• Calls placed to or received from international phone numbers


• Calls placed to or received from landline numbers


• Calls placed to or received from Voice over Internet Protocol (VoIP) numbers


• 3-way calling if one or more of the calls is placed to or received from an excluded call type


• Call forwarding has its own per call charge. Call minutes do not go against Anytime Minute bucket

HTC Hero Launch on October 11

HTC Hero is the first wireless device offering the combination of the open and innovative Android platform with the high-speed connectivity of Sprint’s 3G network, EVDO Rev. A, HTC Hero™ with Google™. Offering a rich mobile Internet experience, the much-anticipated HTC Hero offers synchronization for built-in Google mobile services, including Google Search™, Google Maps™, Gmail™, and YouTube™ as well as access to thousands of applications built on the Android platform.

When?...

• 10/11/09 in all Sprint Retail Channels


• 10/11/09 - Retail partner Best Buy


• Customers can pre register today (9/3/09) at www.sprint.com/hero.

Pricing:

• Suggested Retail Price (SRP) $329.99


• Instant $50


• Mail-in Rebate (MIR) $100


• Net price $179.99 2-year service agreement required

Details:

• HTC Hero is the first U.S. device to feature HTC Sense user interface, an intuitive experience that was built with a guiding philosophy to put people at the center and allows the device to be completely customized to the wants and needs of the user. The device’s seven-panel wide home screen can be populated with customizable widgets that bring information to the surface.


• HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in their lives, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work email and calendar, a play Scene could have music, weather, and a Twitter feed or a travel Scene could offer instant access to the local time, weather and maps.


• HTC Hero is Sprint’s first wireless phone with an integrated 5.0 MP camera and camcorder. It also offers easy access to personal and business e-mail, instant messaging and text messaging through POP, IMAP, and Exchange Active Sync accounts.


• HTC Hero is a full-featured smartphone with Wi-Fi capability, a 3.2-inch capacitive touch screen with a fingerprint resistant coating, microSD card slot, integrated GPS navigation, and trackball navigation. Additional features include:

Key Features:

• Stereo Bluetooth® 2.0 Wireless technology


• Accelerometer, light sensor and home screen widgets for improved usability


• Multimedia capable with microSD slot (32GB capable, 2GB included)


• Sprint TV with live and on-demand programming


• NFL Mobile Live and NASCAR Sprint Cup Mobile


• Easy access to social networking sites, including Facebook®, Flickr® and Twitter


• Visual voice mail for quick and easy access to specific voice mail messages

HTC Touch Pro 2 Troubleshooting Matrix

Blank Screen/Phone Frozen/Error Message on Screen	If the customer's phone is displaying a blank screen, the phone is frozen, or there is an error message on the screen follow these steps: Turn off the phone. Turn on the phone. Realign the screen via Start, Settings, Screen, and Align Screen button. Has the issue been resolved? If Yes, advise the customer if continues to have this issue that they may need to take their phone to a service center. If No, advise the customer to take the phone to a service center. Note the account.
Ringer/Vibrate/Speaker not Working	If the ringer, vibrate, or speaker is not working follow these steps: Confirm the ringer, vibrate, or speaker is turned on via Settings then Phone. Turn on the phone. Has the issue been resolved? If Yes, advise the customer if continues to have this issue that they may need to take their phone to a service center. If No, advise the customer to take the phone to a service center. Note the account.
	From the Phone Dial Pad tap Menu, scroll down, then tap Options to Open Phone Settings. In the Phone Settings, tap on the CDMA Services tab at the bottom, then tap on Voicemail, and tap on the Get Settings button. Tap on the Clear button, and then tap the OK button to return to the Dial Pad. Tap OK, and OK to return to the dial pad, and the Voice Mail Icon has been removed. Note: This can also be access by: Start, Settings, All Settings, Personal Tab, Phone, CDMA Services tab.
	When the customer receives a Voicemail notification, they can tap on the Voice Mail Notification button Then the phone connects to voicemail. Or the customer can press the Phone button to bring up the Dial Pad, then press and hold the number 1 button. This will call the Customers Voicemail. You can also use Menu, Speed Dial. tap on Voicemail, then tap Call.
View Software / PRL version on Device	To check the handheld device for the software version follow the below steps: 1. From the dial pad, tap Menu, scroll down, then tap Device Info. 2. On the Version Tab, the ROM version and PRL are displayed. 3. The Hardware tab displays details such as RAM/ROM used space and free space, plus other information. 4. The Identity Tab list the model No: and Platform 5. Tap Ok to return to the dial pad.
	Error 1012/Error 67 Displays From the Dial Pad, enter ##3282# Tap the Edit Radio Button Use the Virtual or Qwerty keyboard, enter MSL then tap OK Tap on Menu then Restore Tap OK at the Warning Prompt Tap ok to reset the Device. Perform an Update Data Profile
	1. From the Today Screen, tap the Start Button, then tap Settings 2. In Settings, tap All Settings. 3. Tap the System Tab 4. Scroll down and tap the Update Profile Icon 5. You may see an option “data -cannot connect”; if so, tap on “Dismiss” to end this dialogue. 6. You will see a message Device Configuration - “The network is preparing your service…Please wait…” Do not interrupt this process. If the screen goes into sleep mode you may tap the screen to wake up the device. (do not hold down the End key as it will interrupt the process). 7. When the update completes, the customer is returned to Settings. The customer can press the Right Phone key to return to the Today Screen. 8. Services are provisioned
RETURN TO TOP
	To view the current Phone number assigned to the device: 1. Press the Left Phone Key to open the dial pad. 2. Tap Menu, scroll Down, and tap My Phone Number. 3. The Phone number currently programmed in the device is displayed. Tap OK to return to the dial pad
Connecting to an External Display	The Video Out function allows you to view your device’s onscreen content on an external display (such as a television) that has composite jacks and uses a standard RCA connection cable. To connect the device to an external display: 1. Turn off the external display. 2. Connect the ends (red, white, and yellow RCA plugs) of the Video Out cable accessory to the corresponding jacks on the external display. 3. Plug the other end of the Video Out cable accessory into your device's sync connector. The Video Out screen opens. 4. 5. Choose NTSC and then tap Done. 6. Select the type of media you want to output. 7. 8. Turn on the external display and then switch it to the input signal where your connected your device (for example, Video 1). Change output settings: To change the output settings. 1. Tap Start, Settings, All Settings. 2. Tap on the System Tab 3. If the TV Out cable is not connected, the customer will see this error message. Connect the accessory cable. 4. The customer can select the TV Out settings and tap OK

Touch Pro 2 Tutorials & More...

Want to get a feel for the new HTC Touch Pro 2 before it launches on 09/08 ?

• HTC Touch Pro 2 Device Tutorials

Here are some other goodies...

• HTC Touch Pro 2 User Guide


• HTC Touch Pro 2 Sprint Worldwide Guide

HTC Touch Pro 2 Fact Sheet

Finally - it's on the way !

[caption id="attachment_303" align="aligncenter" width="510" caption="HTC Touch Pro 2"][/caption]

HTC Touch Pro^TM (PPCT7380SP) Fact Sheet

Overview of the features, capabilities, battery life, what is in the box and accessories for the HTC Touch Pro^TM (PPCT7380SP).
Features Hardware:

• Processor/Chipset: Qualcomm® MSM7600™ 528 MHz


• Display: 3.6” WVGA backlight LEDs, touch-sensitive screen with 262K colors and 480 x 800 resolution


• Network: Sprint Now Network with Power Vision Rev A along with International Quad-Band capability


• Bluetooth: Bluetooth® 2.0 with EDR A2DP, AVRCP-Player; HSP; HFP; FTP; GOEP; SDAP; OPP; DUN; SPP; OBEX


• Form Factor: Candy bar form factor with integrated antenna, HTC TouchFLO™, Two phone functions: Talk Key and End Key, Volume Slider, Power Key, Start Key, Back Key, Zoom Bar, Notification LED, standard 3.5mm audio connector and fully functional QWERTY keyboard.


• Dimensions: 4.56" (L) x 2.33" (W) x 0.68" (D) Weight 6.3 oz (with battery)


• Internal Memory: ROM: 512 MB, RAM: 288 MB DDR SDRAM, microSD™ slot for expandable storage (includes 1GB microSD card in box)


• Camera: Built-In 3.2 megapixels with Photo Resolution: 2048x1536, 1600x1200 (UXGA), 1280x960 (SXGA), 640x480 (VGA), 320x240 (QVGA)  Video Resolution: 352x288 (CIF), 320x240, 176x144, 128x96 Digital Zoom: Up to 4x


• Battery: Removable 1500 mAhr, lithium-ion Battery with Talk time Up to 4.0 Hours


• Headset: HTC ExtMiniUSB/standard 3.5mm audio


• Wi-Fi®: IEEE 802.11 b/g: Wi-Fi provides wireless Internet access over distances of up to 300 feet (100 meters). To use Wi-Fi on your device, you need access to a wireless access point or “hotspot.”

Features Software:

• Operating System: Windows Mobile 6.1


• Office Mobile: Use the complete suite of Microsoft® Office applications for your mobile device. Excel Mobile Create new workbooks or view and edit Microsoft® Office Excel® workbooks. PowerPoint Mobile View Microsoft® Office PowerPoint® slides and presentations. Word Mobile Create, view, and edit Microsoft® Office Word documents. OneNote Mobile:


• Pocket Outlook: Push E-mail - Microsoft Push E-mail Client Includes full access to Microsoft Outlook®, in addition to POP3 and IMAP email clients.  Microsoft Exchange ActiveSync® allows for wireless integration with Exchange Server


• Adobe Reader LE: View PDF (Portable Document Format) files on your device.


• Calendar: Keep updated meetings and dates


• JetCet Print and Presenter 5


• Remote Desktop Mobile:


• Calculator: Perform basic arithmetic and calculations, such as addition, subtraction, multiplication, and division.


• Internet Explorer Mobile and Opera 9.5: Browse Web and WAP sites as well as download new programs and files from the Internet. Opera Mobile™ is a full-featured Internet browser, optimized for use on the device.


• Notes: you can create handwritten and typed notes, record voice notes, convert handwritten notes to text for easy readability, and more.


• HTC Weather: The Weather tab shows you the current weather as well as weather information for the next five days of the week for home and abroad..


• Games: Play two pre-installed games: Bubble Breaker, Solitaire and Teeter


• Software Store: Launch the Web browser and connect to Sprint Mobile Software Store automatically (http://softwarestore.sprint.com/).


• Tasks: Keep track of your tasks.


• Windows Media Player Mobile: Play back audio and video files.


• Windows Live: Use this mobile version of Windows Live™ to find information on the Web.


• ZIP: Save memory and free up storage space on your device by compressing files in the conventional ZIP format


• Microsoft ActiveSync 4.5: Supported on Microsoft operating systems: Windows 2000; Windows Server 2003; Windows XP Home, Professional, Media Center Edition, XP Professional x64 Edition; Windows XP Tablet PC Edition. Microsoft Office Outlook 2000 is not supported by ActiveSync 4.5. If a customer wishes to take full advantage of ActiveSync 4.5, then it is recommended that users upgrade to Microsoft Outlook 2003 or greater. Windows Vista: Windows Mobile Device Center for synching


• Wireless Modem: (Internet Sharing) Phone As Modem capable Via Bluetooth or USB sybc cable


• Customizable: Ring Tones, Alerts, Photo Caller ID


• Audio/Video/Images Formats: Video File Formats: Windows Media Video: .wmv, .asf, MPEG4 Simple Profile: .mp4, H.263: .3gp, .3g2, H.264: .mp4 .3gp .3g2 .m4v, Motion JPEG: .avi Audio File Formats Supported: Windows Media Audio: .wma. WAVE: .wav, MP3: .mp3, MIDI and SP MIDI: .mid, .midi, .rmi, AMR Narrow Band: .amr, .3gp, AMR Wide Band: .awb,.3gp. AAC, AAC+, and eAAC+: .aac, .mp4, .m4a, .3gp. MPEG4 audio: .m4a. QCELP: .qcp, .3g2, EVRC: .qcp


• Audio Booster: optimizes sound for a better listening experience. It provides preset moods, such as hip-hop, jazz, and rock, and several enhancement presets that suit different types of music.


• MP3 Trimmer: Use MP3 Trimmer to trim MP3 files. You can choose to save a trimmed file as a new file or set it as a ring tone.


• Quick GPS: QuickGPS downloads data from a Web server using the Internet connection on your device (Wi-Fi, ActiveSync, or data services). This significantly speeds up the time for determining your GPS position.


• RSS HUB: Allows you to subscribe to news channels to receive RSS feeds.


• Sprint TV: gives you the ability to listen to audio clips and to view video clips right from your device’s display. Watch live TV and catch up on episodes of your favorite shows – anywhere on the Sprint National Network.


• Sprint Music: Sprint Music Store lets you preview, purchase, download, and listen to over a million songs right on your device. You can even add songs from your own library to round out your on-the-go playlist.


• Sprint Navigation: Use your device’s built-in GPS capabilities and the Sprint Navigation software to easily access both directional information and location-specific features such as nearby businesses, services or other points of interest. Sprint Navigation also provides turn-by-turn driving directions onscreen and by voice right on your device.


• Sprint Picture Mail: Sprint Picture Mail lets you send pictures and videos that you have captured using your device’s built-in camera to wireless phone numbers and email addresses.


• YouTube: YouTube™ lets you browse, search, and watch video clips from the YouTube server.


• Automatic Speech Recognition (ASR): make phone calls, open programs, play back music, get calendar information, and more, just by using your voice. It only responds to a set of predefined commands and does not allow you to record your own command.


• The revolutionary TouchFLO 3DTM : allows you to use finger gestures to browse the Web, flick through contacts, photos and videos, and more.


• WorldCard Mobile (Business Card Scanner): automatically capture information from business cards with camera and convert to contacts


• Video Out: stream presentation to a composite video projector


• Sprint Titan Manager:


• Voice Recorder:


• SIM Manager:


• Straight Talk™ Technology: dual speakers, dual-microphones and a mute button provide a Polycom-like experience

Capabilities:

• Digital Dual Band / International Quad-Band capability


• PDA with Windows Mobile 6.1


• Power Vision RevA(High Speed Data)


• Vision (3G Data)


• Camera - MMS Capable PDA


• Multimedia (Sprint TV)


• Downloads (http://softwarestore.sprint.com – Must be purchased via credit card)


• Wireless Data Roaming


• Speakerphone


• Bluetooth


• SMS Text Messaging (2WSMS)


• GPS-E911


• TTY


• OTA


• Hands Free Activation


• Connection Manager for Phone as Modem


• Sprint Navigation


• Sprint Music

What is in the box?

• HTC Touch Pro2 SmartPhone w/ Stylus (2)


• Standard Lithium Ion Battery


• SIM Card, Installed


• Screen Protector


• AC Charger


• USB Cable (Charging)


• User Guide Package


• Software Installation CD

Accessories

• Visit www.sprint.com or click here for accessories