Thursday, September 10, 2009

Any Mobile, Anytime

There's a hot new feature that is being rolled out to Sprint customers this week... it's called 'Any Mobile, Anytime' and it might just be the deciding factor for millions considering a change in providers. I know that when I scrolled though my contacts - I have 2 landline numbers in there, and the remainder are wireless numbers. I suspect this is the case for a lot of people - and those are exactly the type of folks that will benefit hugely from this new feature.

Any Mobile, Anytime is a feature that provides customers unlimited domestic calling to or from any other domestic wireless number while on the Sprint network without utilizing anytime minutes. The only eligible plans include Everything Data Plans, Everything Data Shared Plans, Sprint Business Advantage Messaging and Data Plans and Everything Plus Data Referral Plans, Individual and Family. You never have to worry about restrictive calling circles with Any Mobile, Anytime - you get free calling to over 250 million wireless subscribers.

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  • Competitively, Any Mobile, Anytime blows away T-Mobile’s myFaves, AT&T’s rollover and Verizon’s Friends and Family. Never worry about calling circles.

  • It makes life easy for the customer because they don’t need to worry about what wireless carrier friends, family and co-workers are on. Easy to sell, too.

  • Value. Any Mobile, Anytime is included on eligible plans, which already save customers more than $115/year on individual plans, and $600/year on family plans compared to comparable Verizon and AT&T plans.

  • Existing customer experience is enhanced because customers on eligible plans will automatically get this benefit.

  • Available to new and existing Consumer, IL and CL customers only on Everything Data plans, Everything Data Share plans, Sprint Business Advantage Messaging and Data plans, or Everything Plus Referral Data plans for Individuals and Families.

  • For new customers, the Any Mobile, AnytimeSM feature is automatically added when selecting one of the eligible price plans. • For existing customers on eligible plans, the Any Mobile, Anytime feature is applied at the start of the customer’s first billing cycle after launch.

  • If an existing customer on an Everything Data Share plan adds a new line of service, the new line will automatically get the feature at time of provisioning. – The existing line, however, will get the feature applied to their plan at the beginning of their next billing cycle.

  • As part of Sprint’s Right Plan Promise, existing customers may switch their rate plan at anytime without a contract extension.

  • All rules & regulations of Everything Data, Everything Data Share, Sprint Business Advantage Messaging & Data plans and Everything Referral Data Plans for Individuals and Families applies.





Individual Plans (Consumer & Business)

Everything Data Plans

450 ($69.99)

900 ($89.99)



Shared Minute Plans (Consumer & Business)

Everything Data Share Plans (Price per month for 2 lines)

1500 ($129.99)

3000 ($169.99)

CL Business Plans

Sprint Business Advantage Message & Data

200 ($59.99)

450 ($69.99)

900 ($89.99)

1350 ($109.99)

2000 ($129.99)

4000 ($179.99)



And you know these plans already include great features, like:



  • Unlimited Messaging

  • Unimited Data – Web, GPS Navigation, Email, Sprint TV Premier, Sprint Music Premier, and more.

  • Unlimited Nextel Direct Connect and Group Connect (not included with Everything Data Share Plans)

  • Unlimited Night and Weekend Calling with Nights starting at 7pm

  • Nationwide Long Distance and No Roaming Charges

  • Everything Data Share plans - Add- a-Phone (lines 3-5): $19.99/per line

  • Remember, Everything Data and Everything Data Share plans qualify for Sprint Premier Program and Sprint Business Advantage Messaging and Data qualify for Sprint Business Benefits





Types of calls not included in Any Mobile, Anytime (Same exclusions as M2M) – Indirect methods such as:



  • Calls placed to or received from Directory Assistance

  • Calls to retrieve voicemail

  • Calls through voicemail

  • Calls made or received while Sprint customer is roaming, domestically or internationally

  • Calls placed to or received from international phone numbers

  • Calls placed to or received from landline numbers

  • Calls placed to or received from Voice over Internet Protocol (VoIP) numbers

  • 3-way calling if one or more of the calls is placed to or received from an excluded call type

  • Call forwarding has its own per call charge. Call minutes do not go against Anytime Minute bucket


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2 comments:

  1. Speaking of call forwarding and its $0.20 per minute charge, how come Sprint is the only carrier to charge for conditional busy / no answer forwarding? It prevents consumers from realistically using alternative voicemail services like that of Google Voice and like Youmail.

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  2. The way it's currently setup in the system and switch, there is no difference in standard call forwarding and call forwarding on a conditional basis (i.e. busy/no answer), other than you are billed for any call forwarding number that you manually set/activate with the star code from your handset. We do have the ability to manually change the CF number in the system (the one already setup for your voicemail) so that you could use it for the exact purpose above - however getting someone (1)with enough access to do it, and (2)willing to do it, is going to be quite the challenge in itself.

    With that being said - don't be surprised if this changes within the next couple of round of major feature releases as Sprint becomes more about what features you are offered for self management of your device and service, especially with the upcoming release of the android based device *hint*hint*. It won't be available initially, but it will be forthcoming.

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