- Customers can initiate this software update now from their phone by going to Main > Tools > 9.Update Phone > 1.Update Firmware.
- They will see the following message when the package is ready to be downloaded on their phone. A firmware package is ready to install that fixes important software issues and will take approximately 2 minutes. Would you like to install? Yes/No. Choose Yes (The device will power cycle once the software update has completed).
Known Issues Corrected With This Software Update:
- AOL.com - Customer should no longer experience blank page problems after signing into AOL.com from the home deck page (Vision Home > Portals > AOL > AOL & AIM mail).
- Bluetooth Headset - Resolves compatibility issue with the Motorola 700 series Bluetooth headsets.
- Software / PRL Update Notification - Customers will be able to receive Software and PRL update notifications even if the device has data locked.
- Text Messaging - The device will no longer become corrupted from multiple @ symbols being included in a SMS Message.
- Picture Mail Error - Customer should no longer receive a false ‘Insufficient Memory. Cannot show this page completely. Go to Vision Home‘ error message after posting a picture to Ceiva via Picture Mail.
- Photo Storage - Customers should no longer have issues storing pictures on the Memory Card in their phone. Previously if the memory card was removed from a Rant and replaced the device would detect the card, but continue to save the pictures to the device, instead of on the memory card.
- Web Services - The Rant should no longer freeze and lock up when customer are attempting to launch the Web browser.
Unsure if you need the update?
- Go to Main > Setting > Phone Information > Version.
- If the software version is not CG10, tell the customer to initiate the update from their device by going to Main >Tools > Update Phone > Update Firmware.
bluetooth headsets are great because they are wireless and your movement is not limited by wires ;;;
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