Friday, June 1, 2012

Weekend Maintenance - 6/1/12

Here's the weekend maintenance update for this weekend










Maintenance Details


WEEKEND MAINTENANCE REPORT



All Provisioning



SUMMARY: Sunday 06/03/2012 1:00 AM CT - 6:00 AM CT

DETAILS:

  • Customer Provisioning will be delayed for 5 hrs starting at 1:00 AM. Please do not retrigger transactions as that will only add to the backlog.

  • CDMA subscriber changes (activations, deactivations, swaps) will be delayed due to maintenance for 5 hrs starting at 1:00 AM CT - 6:00 AM CT on 06/03/2012


ACTIONS:

  • Please set customer expectations - transactions will complete after 6:00 AM CT




ID: 28681






NMS/CDMA Activations & Changes



SUMMARY: Sunday 06/03/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

  • You will be unable to complete changes or new activations for CDMA accounts during this maintenance.

  • NMS will be unavailable for4 hrs starting at 2:00 AM CT - 6:00 AM CT on 06/03/2012


ACTIONS:

  • Maintenance will end at 6:00 AM CT




ID: 30299






ePort



SUMMARY: Sunday 06/03/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

  • ePort will be unavailable for 4 hrs starting at 2:00 AM CT - 6:00 AM CT on 06/03/2012


ACTIONS:

  • Maintenance will end at 6:00 AM CT




ID: 30287






Subscriber Migration Tool



SUMMARY: Sunday 06/03/2012 - 2:00 AM CT - 4:00 AM CT

DETAILS:

  • You will be unable to access the SMT tool to migrate customers for 2 hrs starting at 2:00 AM CT - 4:00 AM CT


ACTIONS:

  • Maintenance will end at 4:00 AM CT




ID: 25473






DMT/Data Manipulation Tool



SUMMARY: Sunday 06/03/2012 - 2:00 AM - 6:00 AM CT

Details:

  • Specialists may be unable to view/update/delete NMS-Wireless data. Often used to resolve NMS-Billing out-of-sync scenarios for 4 hrs starting at 2:00 AM - 6:00 AM CT on 06/03/2012


Actions:

  • Please advise customers that maintenance will end at 6:00 AM CT.




ID: 886






OMIM/Warehouse Orders



SUMMARY: Sunday 06/03/2012 12:00 AM CT - 7:00 AM CT

DETAILS:

  • OMIM/Warehouse orders - return kits will be delayed for 7 hrs until maintenance is complete. Orders submitted during this time will not ship until after the maintenance is complete.


ACTIONS:

  • Maintenance is scheduled to be completed by 7:00 AM CT




ID: 25763






Digital Lounge/Wireless Digital Lounge/Media Mall



SUMMARY: Saturday 06/01/2012 12:00 AM CT - 7:00 AM CT

DETAILS:

  • The following applications will be unavailable for7 hrs  Digital Lounge/Wireless Digital Lounge and Media Mall  starting at 12:00 AM CT - 7:00 AM CT on 06/02/2012


ACTIONS:

  • Digital Lounge/Wireless Digital Lounge and Media Mall  will be available when maintenance is complete at 7:00 AM CT




ID: 31454






TOES



SUMMARY: Saturday 06/02/2012 12:00 AM CT - 3:00 AM CT

DETAILS:

  • The TOES application will be unavailable for 3 hrs starting at 12:00 AM - 3:00 AM CT on 06/02/2012.


ACTIONS:

  • Maintenance will end at 3:00 AM CT on 06/02/2012




ID: 2307















Maintenance Email Type
AVI Notifications for this Weekend











Maintenance Timespan
06-01-2012 to 06-04-2012











Standard Title
AVI Notifications for this Weekend: 06-01-2012 to 06-04-2012

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