Monday, May 14, 2012

CMAS (Think EAS) live - your phone now more annoying with emergency alerts

Are you familiar with the annoying tone that your TV emits every week as the EAS Test (Emergency Alert System)? It's now on your phone, too! Starting tomorrow (5/16), you'll receive a 'test' of the system every 3rd Wednesday of the month at high noon. It should prove fun at office parties, funerals, wedding, and in on-air studios. The alert cannot be silenced, and the tone/volume cannot be changed (yet) - so tomorrow at noon (with compatible phones - mostly newer devices) you will hear a new and annoying sound on your phone that you can't control. The alerts are location based, so alerts could be send to a particular tower/service area when needed.

The  Federal Emergency Management Agency or FEMA  is responsible for receiving the alerting information and forwarding the alerts to participating wireless carriers.  Such alerts may come from the President of the United States; the National Weather Service, state or county public safety officials.  Amber Alerts are also included, and you can (supposedly) opt-out of all of them except the messages from the Commander-In-Chief aka Presidential Alerts.

The alerts *could* be useful in an emergency, however over time they will likely be overused and undervalued, and become just another annoying 'feature'. This blogger hasn't researched what will happen if you're on the phone during the alert, but hopes it isn't like TV alerts where you're locked out of anything other than the alert. First hands-on test will be tomorrow, so I'll update then. Until that happens, here's the info sent out internally:

  • FEMA, the FCC and wireless carriers have partnered to enhance public safety.

  • As a result a required monthly test of the Commercial Mobile Alerts System (CMAS) will be sent to all connected carriers.

  • Wireless Emergency Alerts (WEA) are sent via text message at 12:00 p.m. Central time every 3rd Wednesday of the month.

  • The alerts are sent nationwide and expire after 24 hours.

  • Alerts include: This is a test of the Commercial Mobile Alert System. This is only a test.


Why you need to know it:

  • Customer may call asking about the messages and the cost; they may also want to know how to stop the messages.



  • Tell our customers:

    • The message is part of a required monthly test of Wireless Emergency Alerts.

    • Tests are conducted every month on the 3rd Wednesday.

    • It is only a test, and they can ignore the message.



Sprint's 'Mole' Hunt

...and it's official, this blog's been up 3+ years, and as of this morning, an official 'mole hunt' has begun.

This should get interesting :) The best part is that I'm privy to their 'whackamole' hunt updates, and they have no clue :) As of this morning they thought I was some guy in TSS (tech support).. lol...

Check back for updates... I may even post some 'whackamole' emails later tonight. I should have expected it when my 'legal' page had more hits than the EVO 4G LTE page did on Friday... all I can say is 'game on'.

Nextel Network Coverage Changes: San Francisco Bay, South Bay, Upper Central Valley and Lower Central Valley

Nextel Network Coverage Changes: San Francisco Bay, South Bay, Upper Central Valley and Lower Central Valley

  • In preparation for Network Vision, Network Ops will continue decommissioning a number of existing iDEN towers throughout the country, the evening of 5/14/12, in the following markets:San Francisco Bay, South Bay, Upper Central Valley, and Lower Central Valley .

  • Tower decommission continues every Monday and Wednesday evening through June.


Network Vision:

  • Decommissioning eliminates excess capacity and has minimal customer impact.

  • Retuning/decommissioning towersWILL NOT shutdown the iDEN market service in 2012.

  • Customers who rely on in-building coverage near a decommissioned tower may experience in-building signal strength changes but street/in-car coverage should remain the same.

Sunday, May 13, 2012

Sprint certified pre-owned devices now available in Telesales

This went out earlier today:

Beginning 5/13/12, customers can purchase Sprint certified pre-owned devices through Telesales.

  • A Sprint certified, pre-owned device is a great option for getting all the bells and whistles at a fraction of the cost.

  • Quality -

    • Every certified pre-owned device is thoroughly inspected, tested and, if necessary, re-manufactured according to the original equipment manufacturer new unit specifications.

    • Certified pre-owned devices go through a 30-point quality checklist and are inspected for cosmetic defects so they will look just like new.



  • No worries - Each device is backed by our 14-day satisfaction guarantee, so it‘s worry free.



  • Our certified pre-owned device program offers a budget-friendly solution to customers looking to stretch their dollars.

Saturday, May 12, 2012

Sierra 4G LTE Tri-Fi Hotspot Documents

As previously announced, the Sierra 4G LTE Tri-Fi Hotspot will be launching on 5/18. Below are all of the docs so you can have a preview of what's coming your way!

Programming - Sierra Wireless 4G LTE Tri-Fi Hotspot (803S)

Programming - Sierra Wireless 4G LTE Tri-Fi Hotspot (803S) - launching on 5/18

download: 20120518.00 Programming - Sierra Wireless 4G LTE Tri-Fi Hotspot (803S)

or view below:

[scribd id=93326337 key=key-j3j18wzajwirfhhamt4 mode=list]

Fact Sheet – Sierra Wireless 4G LTE Tri-Fi Hotspot (803S)

Here's the Fact Sheet for the Sierra Wireless 4G LTE Tri-Fi Hotspot (803S) - launching on 5/18.

download: 20120518.01 Fact Sheet – Sierra Wireless 4G LTE Tri-Fi Hotspot (803S)

or view below:

[scribd id=93326335 key=key-3qqbdq34m0g7vk16ij7 mode=list]

Sierra Wireless Tri-Fi Hotspot & Network FAQs

Launching on 5/18, here is the Sierra Wireless Tri-Fi Hotspot & Network FAQs - which while is very quiet on actual specifics of the device (it's a draft document), it's much more forthcoming on the actual responses to LTE questions, further down in the document.

Download: Sierra Wireless® Tri-Network Hotspot FAQs

or view below:

[scribd id=93326339 key=key-11pxugwokt8zmcpofbna mode=list]

 

Sierra 4G LTE Tri-Fi Hotspot GSP(3.30.12) Quick Start Guide

Launching 5/18, here is the QSG (Quick-Start Guide) for the Sierra 4G LTE Tri-Fi Hotspot GSP(3.30.12)

download: SW_Hawk_GSP(3.30.12) Quick Start Guide

or view below:

[scribd id=93326350 key=key-14xvc0uvvs2cn81w8ltc mode=list]

Sierra 4G LTE Tri-Fi Hotspot (AirCard 803S) User Guide

The Sierra 4G LTE Tri-Fi Hotspot will be launching on 5/18, and if you want a heads-up on the docs, we've got them today. First up is the User Guide:

Download: 4G LTE Tri-Fi Hotspot (AirCard 803S) User Guide - rev Q

or view below:

[scribd id=93326368 key=key-1eciav66bh96521ik681 mode=list]