Wednesday, May 9, 2012

Boost Mobile to Throttle Speeds

Later this year, Boost Mobile will move to reduce 3G/4G data speeds to 3G speeds (of 256kbps) when a customer’s data usage exceeds 2.5GB in a month.

The talking points:

  • Based on recent usage patterns, approximately 95 percent of Boost Mobile customers use less than 2.5GB of data usage per month and will not experience any difference in their service.

  • Customers who go over the 2.5GB threshold may experience slower page loads, file downloads and streaming media – 3G speeds of 256kbps.

  • Data speeds will restore to full 3G/4G speeds when a customer’s new monthly plan begins.

  • We don’t have a definitive date for when throttling will be implemented


Boost will continue to provide robust, unlimited data access without contracts, usage caps, overages or activation fees and intend to maintain 3G data speeds of 256 Kbps even after surpassing 2.5GB in a given month.

Customers who are approaching the throttling threshold will also receive a text message from us letting them know they’re close to the threshold.

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