Friday, May 4, 2012

WEEKEND MAINTENANCE REPORT 5/5-5/7

WEEKEND MAINTENANCE REPORT

NOS Number Porting System



SUMMARY: Monday 05/07/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

  • Number Porting System will be unavailable for 4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/07/2012

  • Customer port requests will not process from 2-6am CT.


ACTIONS:

  • Maintenance will end at 6:00 AM CT




ID: 30492






CDMA Provisioning



SUMMARY: Sunday 05/07/2012 2:00 AM - 6:00 AM CT

DETAILS:

  • CDMA subscriber changes (activations, deactivations, swaps) will be delayed due to maintenance for 4 hrs. starting at 2:00 AM CT - 6:00 AM CT


ACTIONS:

  • Maintenance will end at 6:00 AM CT




ID: 25758






i-CARE



SUMMARY: Monday 05/07/2012 12:00 AM CT - 4:30 AM CT

DETAILS:

  • i-Care will be unavailable for 4 hrs  and 30 minutes starting at 12:00 AM CT - 4:30 AM CT due to maintenance

  • i-Care notes will be unavailable in sView during this maintenance


ACTIONS:

  • Maintenance will end at 4:30 AM CT on 05/07/2012




ID: 31661






NMS/CDMA Activations & Changes



SUMMARY: Sunday 05/06/2012 2:00 AM CT - 6:00 AM CT

DETAILS:

  • You will be unable to complete changes or new activations for CDMA accounts during this maintenance.

  • NMS will be unavailable for4 hrs starting at 2:00 AM CT - 6:00 AM CT on 05/06/2012


ACTIONS:

  • Maintenance will end at 6:00 AM CT




ID: 30299






Subscriber Migration Tool



SUMMARY: Sunday 05/06/2012 - 2:00 AM CT - 4:00 AM CT

DETAILS:

  • You will be unable to access the SMT tool to migrate customers for 2 hrs starting at 2:00 AM CT - 4:00 AM CT


ACTIONS:

  • Maintenance will end at 4:00 AM CT




ID: 25473






DMT/Data Manipulation Tool



SUMMARY: Sunday 05/06/2012 - 2:00 AM - 6:00 AM CT

Details:

  • Specialists may be unable to view/update/delete NMS-Wireless data. Often used to resolve NMS-Billing out-of-sync scenarios for 4 hrs starting at 2:00 AM - 6:00 AM CT on 05/06/2012


Actions:

  • Please advise customers that maintenance will end at 6:00 AM CT.




ID: 886




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