Software release iOS 5.1.1 is now available for iPhone 4 and 4S

A software update to iOS 5.1.1 is available for the Apple iPhone 4 and 4S beginning Monday 5/7/12.

• If the customer does not update via iTunes or OTA, they will be prompted to accept the update for their iPhone Over the Air within 7 days.

Enhancements and issues fixed in software update:

• Enhancements:
  
  
  
  • Improves reliability of using HDR option for photos taken using the Lock Screen shortcut.
  
  
  • Improves reliability for syncing Safari bookmarks and Reading List.
  
  
  
  


• Fixes:
  
  
  
  • Fixes bugs that affected AirPlay video playback in some circumstances.
  
  
  • Fixes an issue where Unable to purchase alert could be displayed after successful purchase.
  
  
  • Occasional issue of audio dropping for outgoing calls.
  
  
  
  


• For information on the security content of this update, go to http://support.apple.com/kb/HT1222.

What you need to do:

• Help customers download the software update:
  
  
  
  • Download Update Over the Air (OTA)
    
    
    
    1. Check that the iPhone has a valid connection to the Internet.
    
    
    2. Tap Settings> General > Software Update.
       
       
       
       • If an update is available, a prompt will appear.
       
       
       
       
    
    
    3. Select Download and Install.
    
    
    4. Once prompted, select Install Now.
       
       
       
       • The iPhone will power off and power on into the update process, displaying an Apple logo and progress bar.
       
       
       • Once the update is complete the iPhone will reboot by powering off and powering on again.
       
       
       
       
    
    
    
    
  
  
  • Download Update Over iTunes
    
    
    
    1. Go to http://apple.com/itunes/download/ and download and install the latest version of iTunes.
    
    
    2. Connect the Apple iPhone to the computer and open iTunes.
    
    
    3. Select the device on the left side of the iTunes window and click Check for Updates.
    
    
    
    
  
  
  
  


• Help customers verify the software version:
  
  
  
  • Verify the software version on the iPhone when a customer reports an issue with their Apple iPhone.
    
    
    
    1. Unlock the iPhone.
    
    
    2. Press Settings >General > About device.
       
       
       
       • Software version number: iOS 5.1.1
       
       
       
       
    
    
    
    
  
  
  
  


• Refer to the support documents:
  
  
  
  • Available 5/8/12:
    
    
    
    • Software Update to iOS 5.1.1 - Apple iPhone 4
    
    
    • Software Update to iOS 5.1.1 - Apple iPhone 4S
    
    
    
    
  
  
  • Locate your support documents:
    
    
    
    • In CST by entering the PTN for the customer‘s iPhone.
    
    
    • UseDevice Search Tool.