Friday, May 11, 2012

How many care agents work for Sprint?

Ever wondered just how many customer care agents work Sprint? the number is astronomical. But before you get overwhelmed, remember the following:

  • a LARGE MAJORITY % is outsourced, not directly employed by  Sprint

  • only a very small percentage are part time

  • obviously, they don't all work at once

  • MANY are overseas

  • some areas are combined due to dual roles


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