HTC EVO 4G LTE: Some have cleared, awaiting launch date.

**UPDATE** JUST GOT NOTICE THAT THEY FINISHED AS OF A FEW MINUTES AGO, AND DEVICES ARE NOW SHIPPING. NEW POST COMING WITH DETAILS. 

 

As of this afternoon's launch update call, I have learned that only some shipments have cleared customs at the Louisville warehouse. It turns out that they are not being cleared per model, as we thought, but rather per shipment. Which, in hindsight makes sense, but had not crossed my mind before. I do not know how many 'shipments' were received, but as of 3PM today, it was reported that about half had cleared. I also learned that the update came so late in the day, because they were awaiting to see if they would complete today or not. It is anticipated that they would finish this afternoon, or tomorrow at the latest.

NOTE: this does NOT mean they are checking every phone, as some have asked - it simply means they are testing a sample from each shipment (each shipment contains 1,000's of devices, and they only sample 1), and that sample does not get shipped out, so no worries about getting a 'used' device. There was also some mention of some additional reasons why they were checking actual samples, instead of just going by the paperwork, but no real details were given on the call.

OK. So the big question is when will they ship. If they finish late tonight or tomorrow, they would ship as soon as tomorrow night. At any point after that, they will ship on the night they are completed. You won't hear this from care or stores if you ask, because they are being told to give the customary 'unsure/out of our hands' responses you've already heard already, because we can't be 100% sure of when they will finish. And since they delay is expected to be short, they will launch all at once (not ship out half now, the rest in a day or two)... and all pre-orders WILL get their devices first. It's still planned that the launch date will be this week, as they could be finished as soon as tomorrow.

I know there's probably more, as it was a crazy long call, but I wanted to get as much too you guys as quickly as I could. I'll reread this after I post it, and post any updates as needed. The next launch update call is tomorrow afternoon.

... and here's the updated/same answer that has been re-provided to care:

Q: What is the status of pre-order and when will pre-order devices be delivered?

• HTC is working with U.S. Customs for a speedy resolution and your pre-order fee still holds the device.


• We will provide a ship date as soon as possible.


• We maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.